Senior Enterprise Customer Success Manager (Remote)

Chromatic; A distancia; ARS 188.315.000 - 231.774.000; Jornada completa

Descripción de la vacante

An experienced Customer Success Manager is sought by a leading SaaS company to guide Enterprise customers through their journey. The role requires managing high-value accounts and serving as a strategic advisor. Candidates should have 4 - 6 years of customer management experience, strong communication skills, and the ability to analyze data. This fully remote position offers a salary of $130,000 to $160,000 OTE plus equity, with a focus on long-term customer success and partnerships.

Servicios

Equity

Comprehensive benefits

Flexible working hours

Formación

• Direct experience in customer management, ideally in SaaS.
• Success in managing complex Enterprise accounts.
• Ability to advise senior leaders in engineering and product.

Responsabilidades

• Own a high-value Enterprise book of business.
• Serve as a strategic advisor on Chromatic and Storybook.
• Lead complex renewal cycles and develop retention strategies.

Conocimientos

Customer management

Communication skills

Data analysis

Relationship-building

Organizational skills

Educación

4 - 6+ years of experience in Customer Success

Herramientas

Vitally

HubSpot

Descripción del empleo

An experienced Customer Success Manager is sought by a leading SaaS company to guide Enterprise customers through their journey. The role requires managing high-value accounts and serving as a strategic advisor. Candidates should have 4 - 6 years of customer management experience, strong communication skills, and the ability to analyze data. This fully remote position offers a salary of $130,000 to $160,000 OTE plus equity, with a focus on long-term customer success and partnerships.