(Senior) Data Team Lead

IQVIA; Buenos Aires; Presencial; ARS 83.351.856 - 111.135.808; Jornada completa

Descripción de la vacante

IQVIA is seeking a Data Management Lead in Buenos Aires to independently manage end-to-end delivery of data management services across multiple global studies. You will provide leadership to the Clinical Data Management team, ensuring timely and quality deliverables while maintaining strong customer relationships. With 7 years of direct experience, including 5 years as a project lead, you'll oversee project management, compliance with regulations, and service improvements. Join IQVIA and make a significant impact in clinical data management.

Formación

• 7 years direct Data Management experience, including 5+ years as a CDM project lead.
• Proven competence in managing multiple global trials throughout the full DM life cycle.
• Expert data management skills and advanced knowledge of the data management process.

Responsabilidades

• Serve as primary point of contact for customer on data management deliverables.
• Manage multiple large studies or programs of studies.
• Provide leadership and senior support to DTLs on large global studies.

Conocimientos

Data Management

Project Management

Customer Negotiations

Team Leadership

Process Improvement

Educación

Bachelor's Degree in Health, Clinical, Biological, or Mathematical Sciences

Descripción del empleo

Job Overview

Independently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data management products that meet customer needs. Provide leadership and vision to the team in the areas of project planning, execution, and close-out; financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager, and/or a leadership role in a specific CDM task (e.g., Subject Matter Expert (SME). Comply with Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and, where available, CDM guidance documents.

Essential Functions

Client Management:

• Serve as primary point of contact for customer on data management deliverables.
• Manage multiple large studies or program of studies (possibly global).
• Provide leadership and senior support to DTLs on multiple large global studies/programs.
• Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise.
• Lead direct negotiations with customer (e.g., timelines, financial, process, resources).
• Maintain strong customer relationships.
• Ensure open communications with customer and IQVIA management to independently manage and meet contractual obligations.

Service Management

• Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables.
• Provide training and development on data management expertise to junior team members.
• Establish strong communications with Data Operations team, functional leads, project managers and all other stakeholders.
• Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects.
• Serve as the escalation point for unresolved data issues and work with client data managers, vendors, internal team members for resolution.
• Ensure appropriate resources are assigned to meet project deliverables.
• Create and/or review and sign‑off on all data management plan (DMP) documents.
• Ensure service and quality meet agreed upon specifications per the DMP and contract/SOW.
• Implement proactive quality management plans across multiple projects/programs/customer account.
• Manage service performance and provide leadership to identify root causes of issues and implement remedial actions.
• Continuously look for opportunities to improve service.
• Develop and work with team to implement plan to reorganize and drive change (possibly across a customer account).
• Ensure timely follow‑up and resolution of compliance issues.
• Serve as Subject Matter Expert (SME) and provide leadership and expertise in a specific CDM task or technology.
• Serve as customer site lead for one or more customers.
• Train and mentor junior DTL staff in DM expertise; may coordinate the work of more junior DTL staff.
• Independently maintain internal tracking databases and systems.

Financial Management/Business Development Support

• Independently manage SOW/budget.
• Review financial reports monthly and participate in project reviews as requested.
• Identify out of scope tasks and track change orders to completion.
• Participate in pricing discussions across customer account.
• Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition, and invoicing.
• Independently support RFP process (review RFP documents, pricing, attend bid defense).

Other

• Independently bring process improvements and solutions to the CDM team/CDM department.
• Lead a focus team or global or local best practice team.
• Communicate lessons learned and/or present in CDM workshop(s).
• Manage the development and implementation of new technology or tool.
• Present at professional conferences and/or publish articles in professional journals.
• Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions.
• Perform other duties as directed by the functional manager.

Qualifications

Please note that requirements for this position do not align with an Analyst, Architect Data Entry, Design, Engineering, IT, or Research role. Applicants that do not meet the requirements for the position will not be considered.

• Bachelor's Degree Health, clinical, biological, or mathematical sciences, or related field.
• 7 years direct Data Management experience, including 5 or more years as a CDM project lead. Equivalent combination of education, training, and experience.
• Previous experience and proven competence in managing delivery of multiple global trials through full DM life cycle (i.e., large trials of at least 1000 patients).
• Demonstrated expert data management skills and advanced knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation, management of local laboratory data, and/or new technology).
• Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently.
• Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology.
• Knowledge of operating procedures and work instructions and the ability to apply them in practice.
• Knowledge of Good Clinical Practices and relevant regulatory guidelines.
• Comprehensive understanding of clinical drug development process.
• Ability to establish and maintain effective working relationships with coworkers, managers, and customers.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.