SAP Cutover - Hypercare Manager - English - British

JLL; Florencio Varela; Híbrido; ARS 9.750.000 - 12.500.000; Jornada completa

Descripción de la vacante

A leading consulting firm is seeking a SAP Cutover - Hypercare Manager to oversee cutover activities and post-go-live hypercare for a prominent British retail company. This role involves resource planning, risk management, and team coordination to ensure a smooth transition. The position offers full-time work with remote options for candidates with high-demand skills. Join this exciting opportunity at a company that values growth and stability.

Servicios

Salaries + quarterly adjustments

Additional vacation days

Birthday day off

First Level Health Insurance Plan

Referral program

Formación

• Experience in managing cutover activities and resources.
• Proven ability to oversee hypercare structures effectively.
• Strong communication skills for team coordination.

Responsabilidades

• Develop and maintain cutover activity and resource plans.
• Manage risks and escalate issues as required.
• Coordinate incident resolution across teams.

Conocimientos

Cutover Expertise

Hypercare Management

Risk Management

Resource Planning

Incident Resolution Coordination

Descripción del empleo

SAP Cutover - Hypercare Manager - English - British

MaxIT Consulting - Max Corporate Group, as a leading company in the sector based in the City of Buenos Aires and Tampa, FL, USA that offers specialized Outsourcing Services for large companies locally and internationally, is currently looking for the following IT profile to cover a vacancy in our IMPORTANT PARTNER located in Argentina.

#SAP #Cutover & #Hypercare #Manager (Sr) Project Manager | Technical Lead or Integration Lead to fill a vacancy in CABA (Retiro, CABA or Martínez, GBA) or South Zone (Florencio Varela). Our Partner is a North American technology and consulting multinational, with important recognition and experience at an international level, a wide presence throughout the globe with different Technology services and in continuous expansion. Excellent growth potential and long‑term job stability. Full‑Time on the client's payroll or even with MaxIT Consulting. Full remote for profiles with a high level of Hot Skills. The offices of the end client are located in Florencio Varela, but in the event of eventual physical assistance, they may be in Martinez, Zona Norte, GBA or Retiro, CABA (North American Partner site). This information will always be previously validated with the Project, since face‑to‑face can be done in both places or, failing that, only one of them to be confirmed). The search is oriented to cover the needs of a long‑term assignment where the final client is a British retail company.

Main responsibilities and key capabilities

A‑ Cutover Expertise

• Developing and maintaining a detailed cutover activity and resource plan (business and technical tasks) and ensuring alignment with project and programme plan milestones
• Ensuring that Site and Project resource levels and quality are appropriate to support delivery of the cutover plan. Resolve any variances with the Deployment Manager and Site Lead
• Ensuring the site team understand their cutover responsibilities; hold a dress rehearsal ahead
• Managing risks and issues, escalating as required to the Deployment Manager in the first instance to ensure mitigation
• Track progress against detailed cutover plan, ensuring the site team provide timely updates
• During live cutover, act as the site cutover coordinator, leading the control centre, ensuring adherence to plan and managing any variances in conjunction with key members of the site and project teams
• Driving closure of key post go‑live cutover activity and associated issues post go‑live items from the cutover plan

B‑ Hypercare Expertise

• Plan and arrange post go‑live hypercare structure and organisation
• Triage tickets raised and co‑ordinate activities across all teams
• Communicate with incident requester for any additional required information
• Allocate incidents to the correct individuals in the relevant resolver group(s) for resolution
• Coordinate incident resolution between resolver groups as required
• Manage escalations and set up cross‑stream working groups to resolve issues if required
• Prepare and run the end of day Hypercare meeting and the sending of the daily Hypercare mail

Some benefits of MaxIT – ask for Partner benefits

• Salaries + quarterly adjustments
• Additional vacation days
• Birthday day off
• First Level Health Insurance Plan for Family Group
• Referral program

Join this incredible opportunity to continue growing and working with the best! In case this job can meet your expectations, please send us your resume so that we can properly present you with all the details and have a chance to move forward in the process.