Salesforce Administrator - Remote

Yo Ai Labs; Municipio de Rincón de los Sauces; Remote; ARS 69,181,000 - 115,301,000; Full time

Job summary

IQVIA is seeking an experienced Salesforce / HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. This remote, full-time role requires 4–6 years of hands-on CRM experience, with strong SQL and Power BI skills and excellent English communication.

You will audit, reconcile, and document system changes, analyze policy conflicts, and collaborate with cross-functional teams to drive governance and scalable CRM

Qualifications

• Bachelor's degree required or equivalent.
• 4–6 years hands-on experience with Salesforce, HubSpot, Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of CRM fields, objects, flows, validation rules, automation, and permissions.
• Experience with revenue systems such as billing, CPQ, or ticketing; cross-system data reconciliation.
• Working knowledge of SQL, APIs, data models, and SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess CRM changes' impact on billing, CPQ, ticketing, and other tools.
• Provide insights on CRM optimization, system design, and governance.

Skills

CRM governance

Data reconciliation

SQL

APIs

English communication

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

Power BI

SQL

Job description

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands‑on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross‑system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Buenos Aires, Argentina
Full time
R

Descripción General del Rol

Brinda un aporte oportuno y de alta calidad al desarrollo de soluciones para proyectos orientados a service delivery, managed services o implementación para clientes.

Las asignaciones suelen requerir análisis básico y resolución de problemas, con énfasis en cumplir los compromisos de entrega y servicio de IQVIA hacia los clientes. Contribuye al logro de los objetivos de satisfacción del cliente.

Funciones Esenciales

• Asiste en la revisión y análisis de los requerimientos o problemáticas de los clientes.
• Desarrolla documentación y especificaciones detalladas.
• Realiza análisis cuantitativos o cualitativos básicos para identificar problemas y proponer soluciones de BI.
• Desarrolla modelos de bases de datos y cubos tabulares que se conecten a tableros desarrollados en Power BI.
• Desarrolla un conocimiento básico de los servicios, metodologías de consultoría y de la industria farmacéutica / healthcare / life sciences.
• Comienza a desarrollar conciencia y entendimiento de las soluciones tecnológicas de IQVIA.
• Las responsabilidades asociadas a los proyectos son asignadas y gestionadas de cerca por Consultores, Engagement Managers o Principals.

Requisitos / Calificaciones

• Título universitario (requerido).
• 1 a 3 años de experiencia laboral relacionada (requerido).
• Conocimiento avanzado en SQL Server : armado de modelos, cubos tabulares y ETLs (requerido).
• Conocimiento avanzado en PowerBI (requerido).
• Capacidad para trabajar de manera colaborativa y efectiva con otros equipos de la organización para alcanzar objetivos comunes.
• Conocimiento y comprensión de los procesos fundamentales del negocio, su interacción y el impacto de factores internos y externos en la toma de decisiones, el crecimiento y la disminución.
• Conocimiento de métodos, herramientas y técnicas de consultoría dentro de su área funcional.
• Conocimiento de eventos actuales y desarrollos de la industria, así como de los principales competidores.
• Comprensión del mercado.
• Conocimiento de asociaciones profesionales/comerciales, referentes clave y empresas relevantes del sector.
• Buenas habilidades de gestión del tiempo.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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