Sales Operation Lead

Grupo Techint; Buenos Aires; Híbrido; ARS 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading IT services provider is seeking a Sales Operations Lead in Buenos Aires. This role involves leading a team for operational excellence in a fast-paced digital advertising environment. Key responsibilities include mentoring sales teams, managing talent lifecycle, and providing strategic advice on digital advertising. The ideal candidate will have strong organizational skills, experience with Google tools, and advanced English proficiency. Competitive salary and hybrid work options are included.

Servicios

Highly competitive salary

OSDE health coverage

Annual bonus

Ongoing training and development

Formación

• Very strong organizational skills and extensive experience with customer support teams and metrics.
• Proficient comprehension of Google tools (spreadsheets, docs, slides, etc.).
• Advanced English (C1/C2).
• In-depth knowledge of Google Ads (Search, Video, Display, Apps, etc.).
• Flexible and proactive team player with a positive attitude.

Responsabilidades

• Lead and develop Sales Teams through coaching and mentoring.
• Drive operational excellence by tracking key metrics.
• Manage talent lifecycle including hiring and performance management.
• Consult and optimize campaigns for SMBs on digital advertising.
• Act as primary contact and influence stakeholders effectively.

Descripción del empleo

About the Role

As a Sales Operations Lead, you will make an impact by leading and inspiring our team ensuring operational excellence and continuous growth in a fast‑paced digital advertising environment. You will be a valued member of the IOA team and work collaboratively with team leads, sales associates, and the client.

Responsibilities

• Lead and develop Sales Teams: Coach and mentor Sales Team Leads and Sellers, identify development opportunities, and manage performance through structured feedback and improvement plans.
• Drive Operational Excellence: Own and track key metrics (Outbound Effort, CSAT, Sales KPIs), execute action plans, and deliver comprehensive reporting (WBR, MBR, QBR) and Root Cause Analyses.
• Manage Talent Lifecycle: Oversee hiring in collaboration with Talent Acquisition, implement reward and disciplinary programs, and handle deboarding processes.
• Consult and Optimize Campaigns: Provide strategic, data‑driven advice to SMBs on digital advertising, optimize campaigns, and promote additional Google products to maximize ROI.
• Influence and Collaborate: Act as the main program contact, influence stakeholders, and contribute to sales targets in a fast‑paced, goal‑oriented environment.

Work Model

Hybrid work: 3 days a week in a client or Cognizant office in the city, state. Working arrangements may change based on project and client requirements.

Qualifications

• Very strong organizational skills and extensive experience with customer support teams and metrics.
• Proficient comprehension of Google tools (spreadsheets, docs, slides, etc.).
• Advanced English (C1/C2).
• In‑depth knowledge of Google Ads (Search, Video, Display, Apps, etc.).
• True flexible and proactive team player with a positive attitude, experienced in motivating teams and resolving challenges.

Stand Out

• 2–5 years of experience in a management sales role.
• Proven experience in advertising sales, media account management, successful client engagement, and consistent business growth.
• Experience working against assigned quotas with a strong desire to exceed sales targets or sales KPIs.
• Experience performing coaching and utilizing registration tools.
• Experience working with CRM systems.

Benefits

A career in one of the largest and fastest growing IT services providers worldwide. Ongoing support and funding with training and development plans. Opportunity to work for leading global companies. A diverse, collaborative, and inclusive work environment. Highly competitive salary and benefits including OSDE for you and your primary family group, annual bonus, and others that will be shared during the selection process.