Risk Operations Team Leader

B Capital; Buenos Aires; Presencial; ARS 104.200.779 - 148.858.257; Jornada completa

Descripción de la vacante

B Capital in Buenos Aires is seeking a Risk Operations Team Leader to oversee a team focused on monitoring and analyzing suspicious financial activity. This full-time role involves driving operational excellence, ensuring SLA compliance, and mentoring analysts.

The ideal candidate has 3–5 years of experience in risk or fraud monitoring, strong analytical skills, and a Bachelor's degree in a relevant field. Proficiency in SQL, Excel, and BI tools is required.

Formación

• 3–5 years of experience in fraud, risk, or compliance transaction monitoring.
• Experience leading or mentoring junior analysts.
• Strong analytical mindset with data tools experience.

Responsabilidades

• Lead a team monitoring suspicious financial activity.
• Oversee alert management and complex risk scenarios.
• Collaborate with teams to optimize risk models.

Conocimientos

Financial Crime Leadership

Analytical Skills

Regulatory Knowledge

Team Leadership

Communication Skills

Educación

Bachelor's degree in Business Administration or related field

Herramientas

SQL

Excel

BI Dashboards

Descripción del empleo

Responsibilities

As the Risk Operations Team Leader, based in Buenos Aires, Argentina, you will lead a team focused on Transaction Monitoring and Risk Analysts responsible for monitoring, investigating, and analyzing suspicious financial activity. Operating in a fast‑paced, high‑stakes fintech environment, you will drive operational excellence across alert queues, enforce strict SLA adherence, and serve as the primary escalation point for complex risk scenarios. This is a full‑time leadership role requiring a mix of sharp risk instincts, strong data literacy, and a proven track record of mentoring and scaling high‑performing operations teams.

• Team Leadership & Performance: Direct, mentor, and drive a team of 2–5 Risk Analysts to hit performance KPIs, ensuring SLA compliance, high detection accuracy, and timely alert resolution.
• Queue & Escalation Management: Oversee the end‑to‑end triage and management of alert queues to identify, assess, and mitigate high‑exposure risks and complex transaction patterns.
• Cross‑Functional Collaboration: Coordinate with Risk, Compliance, and Sales teams to continuously optimize risk models, improve monitoring procedures, and lead complex investigations involving internal and external stakeholders.
• Quality Assurance & Optimization: Perform constant QA on the team's output, proactively identifying and implementing workflow enhancements, better procedures, and operational efficiencies.
• Strategic Risk Mitigation: Monitor emerging regional and global risk trends, adapting operational frameworks to reflect evolving threat landscapes.

Requirements

• Experienced Financial Crime Leader: 3–5 years of hands‑on experience in fraud, risk, or compliance transaction monitoring (ideally in payments or fintech), with at least 2 years of proven experience leading or mentoring junior analysts.
• Analytical Operator: Strong analytical mindset with practical experience using data tools like SQL, Excel, and BI dashboards to identify risk trends and optimize team performance.
• Regulatory Expert: Deep understanding of risk indicators, fraud typologies, and the regulatory frameworks governing the payments industry, specifically including local Argentine AML/CFT requirements (UIF resolutions, BCRA, and CNV regulations).
• Dynamic & Resilient: A collaborative communicator with fluent verbal and written English skills who thrives under pressure, makes sound decisions in ambiguous situations, and can lead by influence across cross‑functional global teams.
• Educational Foundation: Holder of a Bachelor's degree in Business Administration, Finance, Accounting, Operations, or a related field.