Revenue Operations Specialist / Sales Support

Prometeo Talent; A distancia; ARS 87.134.000 - 116.180.000; Jornada completa

Descripción de la vacante

A global tech company is seeking a Revenue Operations Specialist to assist the Go-to-Market team, manage data governance, and improve processes. Ideal candidates have 2+ years in tech sectors, Salesforce experience, and strong English communication skills. This role requires flexibility to work remotely and support multiple projects. Join us to contribute to a high-growth environment that values your ideas and encourages professional development.

Formación

• 2+ years of experience in software, technology, or XaaS industries.
• 1+ years in inbound B2B marketing strategy or operations.
• Experience with Salesforce including implementation and data management.
• Proficient in English, written and verbal.
• Ability to learn new technologies quickly.
• Ability to work a minimum of 4 hours during Eastern US Time Zone.

Responsabilidades

• Provide user support for the Go-to-Market team.
• Manage exception reports and maintain data quality.
• Understand and document business processes.
• Engage with teams to propose solutions.
• Collaborate on system documentation and training aids.

Conocimientos

User Support

Data Management

Process Improvement

Solution Design

Documentation

Salesforce

Proficient English Communication

Quick Learning

Herramientas

Salesforce Sales Cloud

Hubspot

Zoominfo

Cognism

Chatbots

Vidyard

Salesloft

Descripción del empleo

Revenue Operations Specialist

Percona is looking for an ambitious Revenue Operations Specialist to join the growing Revenue Operations Team supporting 150+ users! In this role, you will assist users with day-to-day issues as well as complete maintenance and enhancement requests across the go-to-market technology stack. You will partner with the Marketing, Sales and Customer Success Teams to troubleshoot, optimize and customize the tools to meet the needs of the business based on industry best practices. As part of the Revenue Operations team, you will tackle a variety of complex business problems on a daily basis as well as work collaboratively on larger projects. To be successful in this role, you must be organized, creative, confident and flexible. This is a fantastic opportunity to join a growing organization and get hands‑on experience with tools supporting the lead‑to‑post‑sale process.

What You Will Do

• User Support – Provide support for the entire Go-to-Market team, and manage all the ad‑hoc requests.
• Data Governance – Manage exception reports and review data to maintain a high level of data quality.
• Process Improvement – Develop a solid understanding of the Marketing, Sales and Customer Success department‑specific business processes.
• Solution Design – Engage with our internal teams to gather and analyze requirements and propose solutions which align with best practices.
• Documentation and Enablement – Collaborate on new and updated process and system documentation, user help guides and training aids.

What You Have Done

• 2+ years experience within the software, technology, or XaaS industries.
• 1+ years experience with an inbound B2B marketing strategy /operations function.
• 2+ years experience with Salesforce Sales Cloud, including:
  • Implementation, configuration and/or administration
  • Lead/contact management, data quality and exception management.
• Proficient and excellent English written and verbal skills.
• Ability to quickly learn new technologies.
• Ability to work during Eastern US Time Zone a minimum of 4 hours per work day.

What Will Make You Stand Out

• Salesforce Certification.
• Familiarity with any of the following systems: Hubspot, Zoominfo, Cognism, Chatbots, Vidyard, Salesloft.
• Ability to communicate complex issues, plus how to implement workflows/solutions to prevent issues in the future.
• Strong organizational capabilities and ability to manage multiple time‑sensitive projects.
• Self‑starter who can work independently and proactively to resolve issues, take ownership of projects and processes in a remote environment.
• Certification or Trailhead status is a big plus.

Percona is a highly respected thought leader in the global open‑source community. Our mission is to Keep Open Source Open. We provide services and software for MySQL®, MongoDB®, PostgreSQL® and other open source databases on premises and in cloud environments. Percona is remote‑only and globally dispersed – we have colleagues in more than 40 countries! We offer a collaborative, highly‑engaged culture where your ideas are welcome and your voice is heard. If you love the idea of working with a high‑growth tech company that is one of the best in the business and known globally as a go‑to in the open‑source database space, let’s talk.