Remote Staff Accountant & Tax Pro (Est Hours)
Veta Virtual Inc.
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Benefits offered by this job
Job summary
Veta Virtual Inc. is hiring a Remote Staff Accountant / Tax Professional to support a U.S.-based client with hours aligned to U.S. Eastern Time. The role entails preparing financial statements, tax returns, and performing reconciliations in a fully remote setup.
The ideal candidate has 3+ years of accounting experience, knowledge of U.S. GAAP, and strong English communication. This is a remote position offering competitive compensation and growth within a long-term team structure.
Qualifications
- 3+ years of accounting experience, ideally supporting U.S.-based clients.
- Bachelor's degree in Accounting, Finance, or related field
- Working knowledge of U.S. GAAP and general tax preparation concepts
- Strong written and spoken English
- Comfortable working independently in a fully remote environment
- Able to work U.S. Eastern Time business hours
Responsibilities
- Prepare financial statements and supporting schedules
- Record and review adjusting journal entries
- Support preparation of U.S. individual and business tax returns
- Perform account reconciliations and analyze financial information
- Support month-end and year-end close processes
- Collaborate closely with the U.S.-based team for review and sign-off
- Provide specialized Level 2 support for US accounting, tax, bookkeeping, and payroll inquiries
- Investigate and resolve escalated accounting and tax support tickets
- Review and troubleshoot bookkeeping discrepancies, reconciliations, and accounting transactions
- Assist customers with tax-related inquiries, notices, and payroll questions
- Communicate technical findings via Zendesk and email-style ticket responses
Skills
Education
Tools
Job description
About the Role
An established U.S. public accounting firm is looking to add a remote Staff Accountant / Tax Professional to its team. This role supports a U.S.-based client and requires working hours aligned with U.S. Eastern Time.
Responsibilities
Prepare financial statements and supporting schedules
Record and review adjusting journal entries
Support preparation of U.S. individual and business tax returns
Perform account reconciliations and analyze financial information
Support month-end and year-end close processes
Collaborate closely with the U.S.-based team for review and sign-off
Qualifications
3+ years of accounting experience, ideally supporting U.S.-based clients
Bachelor's degree in Accounting, Finance, or related field
Working knowledge of U.S. GAAP and general tax preparation concepts
Strong written and spoken English
Comfortable working independently in a fully remote environment
Able to work U.S. Eastern Time business hours
What's Offered
Competitive compensation
Fully remote position
Opportunity to grow with a firm investing in long-term team structure
We are seeking an experienced accounting professional to provide specialized Level 2 support for complex customer inquiries related to US accounting, tax, bookkeeping, and payroll.
This role requires genuine technical accounting judgment, not just scripted responses or basic ticket routing. The ideal candidate has strong accounting and tax expertise, excellent communication skills, and the ability to independently investigate and resolve complex issues.
We are seeking an experienced accounting professional to provide specialized Level 2 support for complex customer inquiries related to US accounting, tax, bookkeeping, and payroll.
This role requires genuine technical accounting judgment, not just scripted responses or basic ticket routing. The ideal candidate has strong accounting and tax expertise, excellent communication skills, and the ability to independently investigate and resolve complex issues.
- Required coverage window:8:00 AM–8:00 PM Eastern Time (ET)
- Individual schedules will be staggered to provide coverage during US business hours.
- Ability to work shifts that overlap with US business hours is required.
- Specific shifts and weekly schedules will be finalized with the client.
- Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
- Investigate and resolve escalated and directly assigned accounting and tax support tickets.
- Review and troubleshoot bookkeeping discrepancies, reconciliations, and accounting transactions.
- Assist customers with:
- Tax-related inquiries
- Tax notices
- Filing status questions
- Tax return-related questions within the authorized scope
- Support payroll questions, setup, processing issues, and troubleshooting.
- Communicate technical findings clearly and professionally through Zendesk, email-style ticket responses, and scheduled phone support.
- Independently investigate issues, identify root causes, and coordinate with internal specialists when necessary.
- Document resolutions and maintain accurate customer records.
- Identify recurring issues and opportunities to improve workflows and knowledge resources.
- Adapt to new internal systems as the client transitions away from Zendesk.
- Learn and work effectively with proprietary platforms and AI-assisted workflows.
- Demonstrated professional accounting experience, ideally with exposure to US accounting and taxation.
- Strong working knowledge of:
- Bookkeeping
- Tax return review
- Account reconciliations
- Payroll
- Financial reporting
- Prior experience handling complex tax and accounting inquiries, tax notices, and customer-facing financial support.
- Excellent written and verbal English communication.
- Strong:
- Analytical skills
- Troubleshooting skills
- Documentation skills
- Independent problem-solving skills
- Ability to explain complex accounting and tax topics to nontechnical customers.
- Comfortable working in a fast-paced, technology-driven environment with evolving workflows.
- Ability to learn new systems, including proprietary platforms and AI-assisted workflows.
- Certified Public Accountant (CPA) — strongly preferred.
- Enrolled Agent (EA) certification — highly desirable, particularly for candidates with US tax experience.
- Background in a Big Four accounting firm, established accounting practice, or comparable professional accounting environment.
- QuickBooks certification or experience.
- International CPA credentials may be considered, provided the candidate can demonstrate relevant knowledge of US accounting and tax practices.
- QuickBooks or comparable accounting software
- Microsoft Excel / Google Sheets
- Zendesk — preferred, not required; training can be provided.
- Slack or similar collaboration tools
- Familiarity with tax preparation and payroll software is beneficial.
- Ability to learn proprietary platforms and AI-assisted workflows.
Candidates should demonstrate the following priority of skills:
- Technical accounting expertise — first priority
- Communication and problem-solving skills — second priority
- Prior support platform experience — third priority
We are seeking an experienced accounting professional to provide specialized Level 2 support for complex customer inquiries related to US accounting, tax, bookkeeping, and payroll.
This role requires genuine technical accounting judgment, not just scripted responses or basic ticket routing. The ideal candidate has strong accounting and tax expertise, excellent communication skills, and the ability to independently investigate and resolve complex issues.
- Required coverage window:8:00 AM–8:00 PM Eastern Time (ET)
- Individual schedules will be staggered to provide coverage during US business hours.
- Ability to work shifts that overlap with US business hours is required.
- Specific shifts and weekly schedules will be finalized with the client.
- Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
- Investigate and resolve escalated and directly assigned accounting and tax support tickets.
- Review and troubleshoot bookkeeping discrepancies, reconciliations, and accounting transactions.
- Assist customers with:
- Tax-related inquiries
- Tax notices
- Filing status questions
- Tax return-related questions within the authorized scope
- Support payroll questions, setup, processing issues, and troubleshooting.
- Communicate technical findings clearly and professionally through Zendesk, email-style ticket responses, and scheduled phone support.
- Independently investigate issues, identify root causes, and coordinate with internal specialists when necessary.
- Document resolutions and maintain accurate customer records.
- Identify recurring issues and opportunities to improve workflows and knowledge resources.
- Adapt to new internal systems as the client transitions away from Zendesk.
- Learn and work effectively with proprietary platforms and AI-assisted workflows.
- Demonstrated professional accounting experience, ideally with exposure to US accounting and taxation.
- Strong working knowledge of:
- Bookkeeping
- Tax return review
- Account reconciliations
- Payroll
- Financial reporting
- Prior experience handling complex tax and accounting inquiries, tax notices, and customer-facing financial support.
- Excellent written and verbal English communication.
- Strong:
- Analytical skills
- Troubleshooting skills
- Documentation skills
- Independent problem-solving skills
- Ability to explain complex accounting and tax topics to nontechnical customers.
- Comfortable working in a fast-paced, technology-driven environment with evolving workflows.
- Ability to learn new systems, including proprietary platforms and AI-assisted workflows.
- Certified Public Accountant (CPA) — strongly preferred.
- Enrolled Agent (EA) certification — highly desirable, particularly for candidates with US tax experience.
- Background in a Big Four accounting firm, established accounting practice, or comparable professional accounting environment.
- QuickBooks certification or experience.
- International CPA credentials may be considered, provided the candidate can demonstrate relevant knowledge of US accounting and tax practices.
- QuickBooks or comparable accounting software
- Microsoft Excel / Google Sheets
- Zendesk — preferred, not required; training can be provided.
- Slack or similar collaboration tools
- Familiarity with tax preparation and payroll software is beneficial.
- Ability to learn proprietary platforms and AI-assisted workflows.
Candidates should demonstrate the following priority of skills:
- Technical accounting expertise — first priority
- Communication and problem-solving skills — second priority
- Prior support platform experience — third priority
Advice, tax review, and other regulated activities must remain within the individual's qualifications and the client's approved responsibilities.
This position requires sound technical accounting judgment and the ability to handle complex issues appropriately while staying within the authorized scope of the role.
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