Remote Senior Tax & Accounting Specialist

Gbs Group; Quilmes; Remote; ARS 92,241,000 - 138,361,000; Full time

Benefits offered by this job

Remote work

Long-term remote role

Direct collaboration with U.S. team

Job summary

Gbs Group is seeking an experienced U.S. Accountant & Tax Specialist to support a U.S.-based company remotely. You will handle bookkeeping, tax preparation, and financial reporting while aligning with EST business hours.

Ideal candidates have strong U.S. tax knowledge, experience with QuickBooks Desktop and ProSeries Desktop, and the ability to work independently in a remote setup. A long-term remote opportunity with collaboration to a U.S. team awaits.

Qualifications

• Proven experience in U.S. accounting and taxation practices.
• Excellent written and verbal English communication.
• Ability to work independently and meet deadlines.
• Strong attention to detail and confidentiality.

Responsibilities

• Manage bookkeeping for company and clients using QuickBooks Desktop.
• Prepare U.S. individual and corporate tax returns.
• Complete state sales tax filings and reconciliations.
• Review records for accuracy and completeness.
• Collaborate with U.S.-based team members.

Job description

We are looking for an experienced U.S. Accountant & Tax Specialist to join our client’s team remotely and support a U.S.-based company with bookkeeping, tax preparation, and financial reporting.

This position requires availability during standard U.S. Eastern Time (EST) business hours.

Key Responsibilities

• Manage company and client bookkeeping using QuickBooks Desktop.
• Prepare individual and business U.S. tax returns.
• Complete and submit state sales tax filings.
• Reconcile bank accounts and general ledger accounts.
• Review accounting records to ensure accuracy and completeness.
• Maintain organized financial documentation for tax and audit purposes.
• Collaborate effectively with team members based in the United States.
• Ensure all tax filings are completed on time while maintaining strict confidentiality of financial information.

Qualifications & Experience

• Proven experience using QuickBooks Desktop in a professional accounting environment.
• Strong working knowledge of ProSeries Desktop.
• Hands‑on experience preparing U.S. individual and corporate tax returns.
• Solid understanding of U.S. federal and state tax regulations.
• Experience preparing and filing sales tax returns.
• Strong bookkeeping and accounting fundamentals.
• Good written and verbal English communication skills.
• Reliable computer equipment and stable high‑speed internet connection.
• Ability to work independently, manage deadlines, and remain available during EST business hours.

Nice to Have

• Previous remote experience supporting a U.S. accounting or tax practice.
• Familiarity with IRS Forms 1040, 1065, 1120, and 1120‑S.
• Experience managing accounting for multiple companies or clients.
• Knowledge of payroll processing and year‑end reporting requirements.
• Experience working with confidential financial and tax data.

What You'll Receive

• Long‑term remote opportunity with a U.S.-based company.
• Stable, ongoing workload throughout the year.
• Competitive compensation based on your experience and qualifications.
• Direct collaboration with a U.S. team.
• Opportunities for career growth, additional responsibilities, and increased earning potential.

Level 2 Tax & Accounting Support Specialist

We are seeking an experienced accounting professional to provide specialized Level 2 support for complex customer inquiries related to U.S. accounting, tax, bookkeeping, and payroll.

This role requires genuine technical accounting judgment, not just scripted responses or basic ticket routing. The ideal candidate has strong accounting and tax expertise, excellent communication skills, and the ability to independently investigate and resolve complex issues.

Schedule & Coverage

• Required coverage window: 8:00 AM–8:00 PM Eastern Time (ET)
• Individual schedules will be staggered to provide coverage during U.S. business hours.
• Ability to work shifts that overlap with U.S. business hours is required.
• Specific shifts and weekly schedules will be finalized with the client.

Key Responsibilities

• Provide specialized Level 2 support for complex U.S. customer accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated and directly assigned accounting and tax support tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and accounting transactions.
• Assist customers with:
  • Tax‑related inquiries
  • Tax notices
  • Filing status questions
  • Tax return‑related questions within the authorized scope
• Support payroll questions, setup, processing issues, and troubleshooting.
• Communicate technical findings clearly and professionally through Zendesk, email‑style ticket responses, and scheduled phone support.
• Independently investigate issues, identify root causes, and coordinate with internal specialists when necessary.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and opportunities to improve workflows and knowledge resources.
• Adapt to new internal systems as the client transitions away from Zendesk.
• Learn and work effectively with proprietary platforms and AI‑assisted workflows.

Required Qualifications

• Demonstrated professional accounting experience, ideally with exposure to U.S. accounting and taxation.
• Strong working knowledge of:
  • Bookkeeping
  • Tax return review
  • Account reconciliations
  • Payroll
  • Financial reporting
• Prior experience handling complex tax and accounting inquiries, tax notices, and customer‑facing financial support.
• Excellent written and verbal English communication.
• Strong:
  • Analytical skills
  • Troubleshooting skills
  • Documentation skills
  • Independent problem‑solving skills
• Ability to explain complex accounting and tax topics to non‑technical customers.
• Comfortable working in a fast‑paced, technology‑driven environment with evolving workflows.
• Ability to learn new systems, including proprietary platforms and AI‑assisted workflows.

Preferred Qualifications

• Certified Public Accountant (CPA) – strongly preferred.
• Enrolled Agent (EA) certification – highly desirable, particularly for candidates with U.S. tax experience.
• Background in a Big Four accounting firm, established accounting practice, or comparable professional accounting environment.
• QuickBooks certification or experience.
• International CPA credentials may be considered, provided the candidate can demonstrate relevant knowledge of U.S. accounting and tax practices.

Technical Skills & Tools

• QuickBooks or comparable accounting software
• Microsoft Excel / Google Sheets
• Zendesk – preferred, not required; training can be provided.
• Slack or similar collaboration tools
• Familiarity with tax preparation and payroll software is beneficial.
• Ability to learn proprietary platforms and AI‑assisted workflows.

What We Prioritize

Candidates should demonstrate the following priority of skills:

• Technical accounting expertise – first priority
• Communication and problem‑solving skills – second priority
• Prior support platform experience – third priority