Remote Saas Onboarding & Revenue Ops Specialist

Third-Party Job Posts; Buenos Aires; Remote; ARS 1,200,000 - 2,100,000; Full time

Job summary

Abbott, a global healthcare leader, is seeking an IT Infrastructure Specialist at its Florencio Varela plant near Buenos Aires. You will manage system administration, provide level-2 support, and contribute to disaster recovery testing and security planning.

Ideal candidates hold a relevant degree and have hands-on experience with hardware, OS, utilities, and monitoring tools, plus documentation and change-management skills. The role emphasizes reliability and collaboration across teams.

Qualifications

• Bachelor's degree or technical institute in Computer Science or Information Systems, or equivalent experience.
• 3–4 years IT experience with hardware/software troubleshooting.
• Ability to support and document incident handling, change management and system maintenance.

Responsibilities

• Provides level-2 IT support, incident handling and problem resolution.
• Maintains and troubleshoots hardware, OS, system utilities and security tooling.
• Supports change management activities including installation qualification and configuration management.
• Documents system and incident information in tracking systems and keeps asset records.
• Participates in disaster recovery planning and testing for infrastructure and applications.

Skills

IT support

Troubleshooting

Communication

Education

Bachelor's degree or technical institute in Computer Science or Information Systems

Job description

About Abbott

Abbott is a global healthcare leader that creates breakthrough science to improve people's health. We are always looking toward the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do meaningful work, grow and learn, care for yourself and your family, be your true self, and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.


• A company recognized as a great place to work in dozens of countries around the world and named one of the world's most admired companies by Fortune.


• A company recognized as one of the best large companies to work for, as well as a best workplace for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is based at our pharmaceutical manufacturing plant located in Florencio Varela, Buenos Aires.

IT Infrastructure Specialist

As an IT Infrastructure Specialist, you will be responsible for systems administration, including level-2 support. Analyzes and designs divisional systems. Installs, tests and upgrades systems. Participates in technical disaster recovery plan testing. Assists in system security planning. Provides technical problem isolation and resolution for a Network (LAN / Wireless / Physical infrastructure) and may refer to documented processes as needed. This includes isolating cable issues, performing diagnostics, and configuring network devices.

Core Job Responsibilities

• Provides level-2 support, including incident handling, problem resolution, and Break/Fix.


• Provides hardware maintenance and software maintenance (operating system, system utilities, security tools, monitoring tools, tuning tools).


• Provides change management support including installation qualification, operational qualification, and configuration management.


• Provides development and maintenance of system documentation (technical, operations, support and user).


• Provides system tuning, and capacity planning and management.


• Manages problem resolution: Reviews customer needs, gathers information from relevant sources to understand problems; and identifies irregularities before major problems occur.


• Documents call data into a tracking system.


• Responsible for creating, updating and completing documentation associated with qualification, incident handling, problem resolution and asset tracking.


• Clearly and concisely provides relevant information with the audience in mind.


• Maintains a comprehensive knowledge of new technologies equipment and services in the data communications industry.


• Participates in disaster recovery planning and testing for infrastructure and client business applications.


• Installs, tests and upgrades platform, common, or shared systems including hardware, operating systems and associated infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.


• Participates in analysis and design of division, common, or shared systems including hardware, operating systems and infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.


• Tests, and implements system security for operating systems, infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) and infrastructure devices.


• Assists other BTS lines of business with their site operations as necessary.

Required Qualifications

• Bachelor's Degree, or technical institute degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.


• 3 to 4 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call or email

Flexible Work Arrangement

Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina

Full time