Remote Lead Gen Associate — Part-Time With Mentorship

Seeds Renewables; La Pampa; Remote; ARS 49.195.000 - 67.643.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Training and professional development

Supportive and collaborative team

Career growth opportunities

Zusammenfassung

Seeds Renewables is seeking a friendly and professional Customer Service Representative to join our team. This remote position involves assisting customers with inquiries, reservations, and general support while representing the company in a positive and helpful manner.

The ideal candidate will have excellent verbal and written communication skills, strong interpersonal abilities, and the capacity to handle multiple tasks with accuracy.

Qualifikationen

• High school diploma or equivalent.
• Previous customer service, hospitality, sales, travel, or administrative experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Professional and friendly attitude.
• Ability to remain calm and helpful when handling difficult situations.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Comfortable using computers, email, CRM systems, and other digital tools.

Aufgaben

• Respond to customer inquiries by phone, email, chat, and other communication channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with requests, reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure their needs have been addressed.
• Maintain accurate customer information and communication records in company systems.
• Escalate complex issues to the appropriate department or supervisor when necessary.
• Coordinate with internal teams to resolve customer requests.
• Maintain a positive, professional, and solution-oriented attitude.
• Meet established customer service, quality, and productivity standards.
• Protect customer confidentiality and follow company policies and procedures.
• Perform other customer service-related duties as assigned.

Kenntnisse

Communication skills

Interpersonal skills

Problem-solving

Multitasking

Ausbildung

High school diploma

Jobbeschreibung

Customer Service Representative - Remote

Mendoza Traveling with Mich

Hoy

Customer Service Representative

Department: Customer Experience
Employment Type: Full-Time
Work Arrangement: Remote
Reports To: Customer Service Manager

About the Role

We are looking for a friendly, professional, and customer-focusedCustomer Service Representative to join our team. The ideal candidate enjoys helping people, solving problems, communicating clearly, and creating a positive customer experience.

This position will be responsible for assisting customers with questions, requests, reservations, follow-ups, and general support while representing the company in a professional and helpful manner.

Key Responsibilities

• Respond to customer inquiries by phone, email, chat, and other communication channels.


• Provide accurate information about products, services, policies, and procedures.


• Assist customers with requests, reservations, changes, cancellations, and general questions.


• Resolve customer concerns professionally and efficiently.


• Follow up with customers to ensure their needs have been addressed.


• Maintain accurate customer information and communication records in company systems.


• Escalate complex issues to the appropriate department or supervisor when necessary.


• Coordinate with internal teams to resolve customer requests.


• Maintain a positive, professional, and solution-oriented attitude.


• Meet established customer service, quality, and productivity standards.


• Protect customer confidentiality and follow company policies and procedures.


• Perform other customer service-related duties as assigned.

Qualifications

• High school diploma or equivalent required.


• Previous customer service, hospitality, sales, travel, or administrative experience preferred.


• Excellent verbal and written communication skills.


• Strong interpersonal and problem-solving abilities.


• Professional and friendly attitude.


• Ability to remain calm and helpful when handling difficult situations.


• Strong attention to detail and organizational skills.


• Ability to manage multiple tasks and prioritize effectively.


• Comfortable using computers, email, CRM systems, and other digital tools.


• Ability to work independently and as part of a team.

Preferred Qualifications

• Experience in the travel, hospitality, tourism, or service industry.


• Experience with CRM or customer management platforms.


• Bilingual English/Spanish is a plus.


• Experience handling reservations, bookings, or customer accounts is a plus.

What We Offer

• Competitive compensation.


• Training and professional development opportunities.


• Supportive and collaborative team environment.


• Opportunities for career growth.