Remote Key Account Manager (Multi-Location)

Chocolates Rapa Nui; Tandil; À distance; ARS 108 178 000 - 146 813 000; Plein temps

Résumé du poste

Chocolates Rapa Nui seeks an Account Manager to support and grow partner relationships across higher education and nonprofit sectors. You’ll own day-to-day partner success, keep campaigns on track, and collaborate with an Account Director on larger accounts.

The role is remote, paid in USD, with compensation based on experience and scope, requiring 3+ years in AM and strong project management and communication skills.

Qualifications

• 3+ years of experience in Account Management (marketing/agency experience preferred).
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Ability to translate partner needs into actionable internal direction.
• Comfortable using Asana or similar project management tools.
• Analytical mindset with experience reviewing performance reports and campaign data.

Responsabilités

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first.
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through.
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status.
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight.
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions.
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable.
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments.
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director.
• Jump into onboarding and new business support when needed to help partnerships start strong.
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested.

Connaissances

Account management

Project management

Communication

Asana

Analytical mindset

Outils

Asana

Description du poste

Account Manager - Remote | LATAM | Performance Marketing for Universities

A mission-driven performance marketing agency is hiring an Account Manager (AM) to support and grow partner relationships across the higher education and nonprofit sectors. This role is centered on owning day-to-day partner success — keeping campaigns on track, deliverables aligned and on time, and performance moving in the right direction.

You’ll work closely with an Account Director (AD) on larger accounts, while independently owning partners as their primary point of contact. If you’re organized, proactive, and love being the glue that keeps multi-stakeholder work running smoothly, you’ll feel at home here.

This is a remote role, paid in USD, with compensation based on experience and scope.

About the Role

A mission-driven performance marketing agency is hiring an Account Manager (AM) to support and grow partner relationships across the higher education and nonprofit sectors. This role is centered on owning day-to-day partner success — keeping campaigns on track, deliverables aligned and on time, and performance moving in the right direction.

You’ll work closely with an Account Director (AD) on larger accounts, while independently owning partners as their primary point of contact. If you’re organized, proactive, and love being the glue that keeps multi-stakeholder work running smoothly, you’ll feel at home here.

This is a remote role, paid in USD, with compensation based on experience and scope.

About the Agency

This agency works exclusively with universities and nonprofit organizations — partners doing work that improves communities and expands opportunity.

Their mission is simple:

To build a better agency for organizations building a better world.

They combine sharp strategy, creative excellence, and data-driven execution to drive meaningful outcomes like enrollments, applications, inquiries, donations, and awareness.

The culture is built around high ownership, strong collaboration, and continuous improvement. They care deeply about both results and relationships — internally and externally.

What You’ll Do

You’ll be the operational and relational backbone for your accounts, ensuring partners feel supported and internal teams stay aligned.

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director
• Jump into onboarding and new business support when needed to help partnerships start strong
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested

What We’re Looking For

You’re confident owning partner communication and keeping complex workflows organized.

• 3+ years of experience in Account Management (marketing/agency experience preferred)
• Strong project management and organizational skills
• Excellent communication — clear, friendly, proactive, and solutions-oriented
• Ability to translate partner needs into actionable internal direction
• Comfortable using Asana or similar project management tools
• Analytical mindset with experience reviewing performance reports and campaign data