Remote Insurance Policy & Billing Specialist

Entrepreneur Cooperative; Comisión de Fomento de Perú; Remote; ARS 13,534,000 - 20,300,000; Full time

Benefits offered by this job

100% remote work

Insurance service exposure

Flexible schedule

Job summary

Entrepreneur Cooperative is seeking an Insurance Customer Service Specialist for a fully remote role servicing clients in Peru and beyond. The role focuses on billing inquiries, policy documents, renewals, and general service requests, with emphasis on accurate recordkeeping and proactive communication.

The successful candidate will assist customers, coordinate with carriers, and support daily administrative tasks within an established insurance agency.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple tasks and follow up with customers.

Responsibilities

• Handle incoming calls and emails from customers.
• Process billing inquiries, payments, and policy documents.
• Coordinate with carriers and internal team for policy changes and renewals.

Skills

Customer service

Communication

Organization

Multitasking

Record keeping

Professionalism

Tools

CRM software

Job description

Entrepreneur Cooperative is seeking an Insurance Customer Service Specialist for a fully remote role servicing clients in Peru and beyond. The role focuses on billing inquiries, policy documents, renewals, and general service requests, with emphasis on accurate recordkeeping and proactive communication.

The successful candidate will assist customers, coordinate with carriers, and support daily administrative tasks within an established insurance agency.