About the Role
Grade Level (for internal use): 10
NOTE: To be considered for this role, resume and portfolio must be in English.
The Team
The 199, S&P Global's in-house creative team, brings the brand strategy to life by transforming business objectives and customer insights into compelling, effective, and impactful creative work. We are the storytellers and designers who craft the visual and verbal expression of our brand.
Responsibilities and Impact
- Drive strategic visual communications across S&P Global's business divisions, connecting creative work with corporate priorities and brand systems
- Develop and execute multi-channel marketing campaigns (digital, print, video, social media) while leveraging AI tools for enhanced efficiency and innovation
- Lead creative concept development from ideation to final execution, managing multiple high-impact projects simultaneously while consistently meeting deadlines
- Collaborate with global creative teams and key stakeholders, presenting complex creative concepts clearly and integrating feedback effectively
- Apply deep understanding of financial markets and target audiences to create customer-focused solutions that drive business objectives
- Establish visual hierarchies and harmonious design systems with exceptional attention to detail, ensuring brand consistency across all touchpoints
What We're Looking For
Basic Required Qualifications
- 2-4+ years of Art Director experience in creative agencies or in-house teams, with demonstrated expertise across digital, print, branding, and video mediums
- Proficiency in design software such as Adobe Creative Suite (Illustrator, InDesign, Photoshop), Figma, or similar creative tools
- Strong portfolio showcasing exceptional creative work and strategic thinking across multiple communication channels
- Fluent English communication skills with ability to present creative concepts effectively to diverse stakeholders
- Ability to work hybrid schedule with minimum 2 days per week in Buenos Aires office
Additional Preferred Qualifications
- Bachelor's degree in Graphic Design, Art Direction, Visual Communications, or equivalent experience with strong foundation in design principles and visual problem‑solving
- Experience in financial services, fintech, or B2B marketing with understanding of complex data visualization and corporate communications
- Advanced expertise in motion graphics tools such as After Effects, Premiere Pro, or similar video editing platforms, plus experience with web design principles
- Proven track record of leading creative projects independently while demonstrating strong analytical and time management skills in fast‑paced environments
- Passion for innovative storytelling and brand visualization with experience in emerging design trends, AI‑assisted creative workflows, and systems‑based design thinking
We require all external candidates who reach the final stage of our interview process to attend at least one in‑person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.
What's In It For You?
Our Mission
Advancing Essential Intelligence.
Our People
We’re more than 35,000 strong worldwide – we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it, we are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards‑small perks can make a big difference.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
Location: Buenos Aires, Argentina
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Implementation
Overview
- In a customer‑facing environment, lead a cross‑functional processing implementation project team of technical and non‑technical electronic payment processing experts from both MasterCard and our customer.
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Are you motivated to be a part of driving a world beyond cash?
- Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?
Role
- Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end‑to‑end execution.
- Assess and document customer needs and according to implementation impacts on customers' and MasterCard's core and non‑core processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Act as processing implementation adviser, to customers' processing support staff. Provide guidance to execute all necessary processing implementation activities.
- Execute extensive and comprehensive initial end‑to‑end processing system impact analyses for multiple key customer processing implementation projects in parallel.
- Provide internal and customer training.
All About You
- Relevant experience in "Information Technology" system knowledge, with strong understanding of network technology, applications, and project management.
- Strong payment transaction processing and industry business principles knowledge.
- Strong understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles.
- Ability to interact well with the customer, Sr. and Executive management.
- Strong verbal and written communication skills with ability to leverage these skills in a teaching environment.
- Strong project management skills.
- Ability to drive change in a technical work environment.
- Ability to lead matrix organizations and cross functional teams.
- Self‑Starter with ability to work independently.
- High English proficiency is required.
Corporate Security Responsibility
- Abide by Mastercard's security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Manager, Customer Success
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.
Delivering with excellence for our customers is of the utmost priority, and we are expanding our Services Customer Success team to achieve this goal. This team plays a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. Customer Success (CS) boosts Customer Lifetime Value, increases renewals and adoption, reduces support tickets, improves product feedback, builds advocacy for B2B marketing, and generates qualified sales leads.
This team will work collaboratively with cross‑functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team's work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long‑term relationships and contributes to the overall growth and safety of the Mastercard ecosystem.
Responsibilities
- As a Regional Customer Success Manager for Services, you will support the development and delivery of strategic priorities within the region. The candidate will focus on ensuring the priority customers and segments they work with experience positive change through more effective use of Services network products.
Customer Engagement
- Culture and synergy paragraphs omitted for brevity.
Customer Engagement
What We Are Looking For
- ... (remaining bullets omitted for brevity)
Corporate Security Responsibility
- Abide by Mastercard's security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
Manager, Account Management
Mastercard is a global technology company in the payments industry.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.