Remote Client Success Lead - Ownership & Growth

Overseas; Buenos Aires; Remote; ARS 92,429,000 - 138,643,000; Full time

Benefits offered by this job

USD salary

Paid time off

Holidays

Remote work

US hours availability

Job summary

Hire Overseas is seeking an Internal Customer Success Manager to own and nurture existing client relationships post-sale. You will manage check-ins, vet and present candidates, coordinate placements, and drive referrals while working in a fully remote setup.

This role prioritizes high ownership, proactive problem solving, and strong written communication as you collaborate directly with the founders in a fast-growing offshore staffing company. Fluency in US business hours is expected.

Qualifications

• Experience in customer success, account management, staffing, or recruiting.
• Clear, real, personal written communication; a genuine message beats a polished generic one every time.
• High ownership mindset; the job will be bigger as the company scales.

Responsibilities

• Be the primary post-sale point of contact for existing clients.
• Join kickoff, check-in, and escalation calls and manage the relationship through all stages.
• Run regular check-ins, spot problems, and proactively fix issues with contractors.

Skills

Critical thinking

Ownership

Customer success

Account management

Written communication

Responsive

Job description

Hire Overseas is seeking an Internal Customer Success Manager to own and nurture existing client relationships post-sale. You will manage check-ins, vet and present candidates, coordinate placements, and drive referrals while working in a fully remote setup.

This role prioritizes high ownership, proactive problem solving, and strong written communication as you collaborate directly with the founders in a fast-growing offshore staffing company. Fluency in US business hours is expected.