Production Assurance Tech Support II: Incident Resolver

JPMorgan Chase & Co.; Buenos Aires; Presencial; ARS 71.991.000 - 107.987.000; Jornada completa

Descripción de la vacante

A global financial services firm in Argentina is seeking an Application Support professional for Major Event Incidents. You will manage crisis-level events, collaborate with internal teams, and communicate effectively with stakeholders. Candidates should have strong communication skills, experience in a fast-paced environment, and a background in client interaction. This role requires working with complex issues, offering a dynamic career in a leading organization.

Formación

• Demonstrated experience collaborating with multiple teams.
• Ability to manage multiple priorities in a high-pressure environment.
• 3+ years of client interaction experience is desirable.

Responsabilidades

• Manage crisis-level events efficiently from beginning to end.
• Provide meaningful updates to leadership on major incidents.
• Collaborate on large scale, complex issues.

Conocimientos

Effective communication in English

Stakeholder collaboration

Independent decision-making

Project management

Excel skills

PowerPoint skills

Descripción del empleo

A global financial services firm in Argentina is seeking an Application Support professional for Major Event Incidents. You will manage crisis-level events, collaborate with internal teams, and communicate effectively with stakeholders. Candidates should have strong communication skills, experience in a fast-paced environment, and a background in client interaction. This role requires working with complex issues, offering a dynamic career in a leading organization.