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IVCi is a leader in AV and Unified Communications solutions. We seek an Enterprise Account Manager (EAM) to acquire new customers and manage existing ones, developing senior-level relationships and identifying strategic opportunities.
This hands-on role involves owning client accounts end to end, writing brand messaging, and running SEO, social, and paid media for multi-location clients. You will build Claude-based workflows and collaborate across teams, including Operations, Engineering,
IVCI is a leader in the Unified Communications, Collaboration and Audio Visual Integration industries. We provide solutions to corporate, educational, and government markets across the US and the world. Our services aim at achieving client goals by focusing on the desired end user experience. As a leader in the industry, we constantly adapt to new technologies and are looking for qualified individuals to join our growing team to support our efforts.
The role of Enterprise Account Manager (EAM) requires marked experience in AV Sales, excellent customer relationship skills, effective communication skills, strong organizational behaviors, solid task management, and demonstration of effective prospecting and lead networking skills to create customer demand and develop sales opportunities. This includes the development of long -term relationships with senior executives and functional stakeholders in key strategic accounts. As an Enterprise Account Manager your principal responsibility is to acquire new customers and maintain existing ones. Ideally the candidate will be high energy, strategic minded, naturally inquisitive, technology savvy and demonstrate prior experience with a successful history of building long-term strategic relationships with Enterprise type customers. You should be able to demonstrate good customer acuity, active understanding of each customer's technology footprint, strategic growth vision, technology strategy and the competitive landscape.
IVCi is an Equal Employment Opportunity Employer. We encourage veterans, seasoned professionals, and those returning to the workforce f
Our client is a digital marketing agency that helps multi-location businesses with a physical presence turn strong in-person operations into online revenue. Its clients include med spas and aesthetics practices, clinics, OB/GYN practices, senior living communities, and dispensaries across the US and Canada. They usually have good operations and good reviews, and little online presence.
The agency is AI-native. It runs on Claude and on its own internal operating system and client portal. Anything digital is in scope, from search, SEO, and visibility in AI answers to websites, booking paths, reviews, social, paid media, branding, and fractional CMO support.
This is a hands-on account manager role. You own a set of client accounts end to end, from the first proposal through onboarding and the months after. You write the brand messaging and copy yourself, drafting in Claude and editing until it sounds like the client, and you run SEO, social, and paid media directly, including conversion tracking and ad account structure.
Part of the job is building. You'll convert repeated tasks into Claude tools and workflows (briefs, content calendars, trackers) and improve how the team works. Clients in med spas and senior living are particular about tone and trust, so every AI draft gets edited and checked before a client sees it.
This role suits someone who wants the whole account rather than a single channel, and who's comfortable building parts of the process as they go. If you'd prefer to hand execution to a team once the plan is written, it probably isn't the right fit.
Onboard new accounts and get the site, tracking, and channels live in about two weeks
Confirm conversion tracking counts real bookings before budget moves
Write brand messaging, location pages, and client updates, drafted in Claude and edited by you
Run SEO, social, and paid media hands-on, including ad account structure
Structure multi-location accounts so each location's numbers read clearly, then compare cost per booked appointment and shift budget
Convert repeated tasks into Claude workflows the team uses every week
Join client calls, including some in other time zones
5+ years of current, hands-on digital marketing for clients, at an agency or your own practice
Technical grounding in conversion tracking, tags, ad account structure, or launching sites
Daily use of Claude and the tools that connect to it, plus something you've built with them
Near-native English for client calls and written updates
Experience running several client accounts at once, often with multiple locations
Brand and copy judgment you can explain and defend
Comfort working with minimal oversight
A strong portfolio of client work
Published work or a personal brand, such as a course or newsletter
Clients in aesthetics, healthcare, senior care, or regulated retail
A technical degree in computer science, BI, or data analytics
Fully remote, full-time contractor role from LATAM
Working hours on US Central time, with some flexibility for client calls in other time zones
Paid in USD as a contractor. Share the range that fits your level and we'll go from there
Unlimited PTO, and you choose which holidays you observe
Scope and responsibility that grow as the agency grows
First Call: A 30-minute conversation with atomic HR
First Team Interview: Your first interview with the team
Second Team Interview: A second interview with the team
Work Test: A short practical task
Final Interview: The last conversation before a decision
Offer: An offer if it's a match on both sides