Personal Assistant (Latam)

Hireframe; Buenos Aires; À distance; ARS 105 976 000 - 151 394 000; Plein temps

Avantages offerts par ce poste

Competitive salary based on experience

Claude training and connectors

Weekly coaching with role lead

EA community for collaboration

Playbooks and VA Academy access

Full-time remote with U.S.-based pract

Structured, ongoing career growth

Résumé du poste

Rockstar is hiring a full‑time, remote Executive Assistant to support U.S.-based healthcare practice owners. You will own calendars, inboxes, tasks, and follow‑through using Claude AI in a dedicated environment. You’ll receive training, weekly coaching, and a community of EAs for ongoing problem solving.

You’ll manage meetings, draft emails, coordinate projects, and prepare summaries and reports while maintaining HIPAA compliance. This is a structured, full‑time remote role with room for growth.

Qualifications

• Experienced executive assistant supporting high‑trust practices.
• Remote role with strict HIPAA confidentiality.
• Ability to manage calendars, emails, tasks, and projects.
• Proficiency with Claude AI workflows and integration.

Responsabilités

• Own owner's calendar, inbox, tasks, and daily follow‑through.
• Draft and review emails in Claude; maintain brand voice.
• Create agendas, track projects, and generate summaries.
• Prepare reports from CRM/EMR and spot-check data.
• Provide weekly coaching and maintain SOPs.

Connaissances

Calendar management

Email management

Task tracking

Project coordination

Meeting agendas

Communication

HIPAA compliance

Claude AI

CRM/EMR familiarity

Google Workspace

Outils

Claude AI

CRM/EMR systems

Google Workspace

Description du poste

Rockstar is hiring an AI-Supercharged Executive Assistant to support U.S.-based healthcare practice owners on a full-time remote basis. This is a new role at Rockstar. It's built for an experienced executive assistant who wants to run AI inside a real business, and who knows that the tool is only as good as the person operating it.

In this role, you'll own the owner's calendar, inbox, tasks, and daily follow-through, working in a Claude AI environment built specifically for that practice. Claude drafts. You review, decide, and send. The practice owner never touches the technology. You'll get structured Claude training from your first week, weekly coaching with Rockstar's role lead, and a community of other EAs doing the same work.

KEY RESPONSIBILITIES

• Manage the owner's calendar with consistent color coding, time blocking, and protected focus time
• Confirm every meeting's time, attendees, link, and purpose at least 24 hours in advance
• Use Claude's calendar connector to prepare daily and weekly calendar summaries, then check them against the real calendar before they go out
• Coordinate personal appointments and travel where the placement includes it

• Triage the inbox daily: handle routine items, draft what needs the owner's voice, and elevate what needs their decision
• Draft outbound email through Claude in the practice's brand voice and review every draft before sending
• Follow a defined escalation matrix with set response windows for urgent, same-day, and routine items
• Acknowledge email within 4 business hours and flag anything urgent to the owner within 30 minutes

• Keep one task tracker current every day, covering every commitment, owner, and deadline
• Coordinate projects across the owner, staff, and vendors, breaking them into clear steps and tracking milestones through to completion
• Build meeting agendas in Claude from what's open on the tracker
• Create presentations and slide decks for the owner's meetings, trainings, and partner conversations
• Turn meeting notetaker transcripts into same-day recaps with action items assigned to the right people
• Deliver a Daily Summary and Weekly Summary so the owner never has to ask what happened
• Pull reports from the practice's CRM, EMR, or spreadsheets and spot-check the numbers before they go anywhere

• Follow up with patients and clients after interactions and close the loop
• Support referrals, waitlists, and scheduling-related workflows
• Handle invoices, PTO tracking, vendor coordination, and compliance reminders
• Write and maintain SOPs for recurring work
• For practices that include it, monitor social platforms and Google and Yelp reviews, and draft responses for the owner's approval

• Keep the practice's brand voice file current as the practice changes
• Bring real drafts to weekly coaching calls and refine the environment based on what's working
• Maintain strict HIPAA compliance and patient confidentiality at all times. Claude never contacts a patient or staff member without your review

This is a remote position.

Benefits

• Competitive salary based on experience
• Structured Claude training, including connectors, reporting, meeting summaries, and agenda building
• Weekly one-on-one coaching with Rockstar's role lead
• A private community of EAs in this role to share what's working and solve problems together
• Access to Rockstar's playbooks and VA Academy for long-term career growth
• Stable, full-time remote work with U.S.-based healthcare practices