Partner Service Specialist (Italian Speaker)

Ecolab Inc.; A distancia; ARS 1.500.000 - 6.500.000; Jornada completa

Descripción de la vacante

A multinational services company is seeking a Partner Service Specialist in Buenos Aires to manage partnerships and enhance satisfaction by addressing operational inquiries and tracking performance trends. The ideal candidate has 1+ years in service roles, is fluent in English and proficient in Italian. Emphasizing creativity and a strong business mindset, this position offers the flexibility of remote work, cultural diversity, and a competitive salary starting from $400,000.00 monthly.

Servicios

Creative autonomy

Multicultural work environment

Work-life balance

Competitive salary

Formación

• 1+ years of experience in a service role, ideally in a B2B environment.
• Fluency in English (written and spoken), good proficiency in Italian (written).
• Dependable and accountable with flexibility to adjust working hours.

Responsabilidades

• Act as the primary contact for partners, handling their operational inquiries.
• Provide timely, high-quality support across all communication channels.
• Track objectives, identify trends in partner behaviours, and propose solutions.
• Enhance partner satisfaction by offering support and pinpointing improvement areas.
• Advocate for improvements that add value to the partner ecosystem.

Conocimientos

Service in a B2B environment

Fluency in English

Proficiency in Italian

Descripción del empleo

The List

We are looking for a Partner Service Specialist to help maintain the health of our partner ecosystem by strengthening day-to-day operational relationships with our partners. You will report to the Partner Service Manager and be part of a B2B team dedicated to delivering exceptional service to our network of luxury boutiques and platforms.

WHAT YOU'LL DO

• Act as the primary point of contact for partners, addressing their daily operational and technical inquiries (e.g., order/returns issues, system questions, customer service priorities).
• Provide timely, high-quality support across all communication channels.
• Track operational objectives, identify trends in partner behaviours, and propose solutions for recurring challenges.
• Enhance partner satisfaction by offering support and pinpointing areas for improvement to meet partner expectations.
• Serve as the partner’s voice, advocating for improvements that add value to the partner ecosystem.

WHO YOU ARE

• You have 1+ years of experience in a service role, ideally in a B2B environment.
• You are fluent in English (written and spoken), with good proficiency in Italian (written).
• You are dependable and accountable, with flexibility to adjust working hours based on partner needs, including occasional weekend or early/late hours.

WHAT WE OFFER

• A real opportunity to use your creativity with a strong business-oriented approach.
• A startup environment with the benefits of a group.
• Complete autonomy in your day to day, based on the company’s requests. You will work remotely.
• A gratifying job where all the success will be thanks to you.
• A multicultural work environment.
• Work in an amazing team.
• Work-life balance.
• A competitive salary.
• Pay: From $400,000.00 per month.