Onsite Lobby Concierge & Guest Experience (Bilingual)

JLL; Buenos Aires; Presencial; ARS 1.500.000 - 6.500.000; Jornada completa

Descripción de la vacante

A leading global real estate services provider is seeking a customer service professional for their Buenos Aires office. The role involves greeting visitors, managing guest information, and ensuring exceptional customer interactions. Qualifications include a Bachelor’s degree in a related field and 1-3 years of customer service experience, along with fluency in English and Spanish. This position offers opportunities to engage in a dynamic work environment dedicated to enhancing client experiences.

Formación

• 1 – 3 years of customer service experience required.
• Professional written and spoken level in English and Spanish.
• Hands-on attitude with a focus on engaging visitors.

Responsabilidades

• Greet, register, and badge visitors maintaining a professional manner.
• Provide guest wireless access codes as required.
• Ensure front desk and lobby areas are kept professional.
• Answer phone calls and direct inquiries as needed.
• Monitor secured areas and maintain emergency procedures.

Conocimientos

Customer service skills

English proficiency

Spanish proficiency

Technical interest

Outgoing personality

Educación

Bachelor’s degree in customer services or related field

Descripción del empleo

A leading global real estate services provider is seeking a customer service professional for their Buenos Aires office. The role involves greeting visitors, managing guest information, and ensuring exceptional customer interactions. Qualifications include a Bachelor’s degree in a related field and 1-3 years of customer service experience, along with fluency in English and Spanish. This position offers opportunities to engage in a dynamic work environment dedicated to enhancing client experiences.