Onsite Desktop Support Pro | Windows & Intune Expert

Modak; Buenos Aires; Presencial; ARS 6.500.000 - 9.750.000; Jornada completa

Descripción de la vacante

A technology company is seeking an experienced Onsite Desktop Support Specialist to provide hands-on technical support and ensure reliable IT operations. The role focuses on enhancing user satisfaction and resolving technical issues promptly. Candidates should have 4–7 years of experience in hardware and software troubleshooting, strong communication skills, and a customer-service mindset. This position promises a collaborative work environment with great colleagues and benefits such as generous vacation and a new laptop.

Servicios

Generous vacation schedule

Brand New Laptop

Supportive work environment

Formación

• 4–7 years of experience in hardware and software troubleshooting in enterprise environments.
• Proven experience with Microsoft Intune/Autopilot for imaging and device configuration.
• Strong customer-service mindset with clear communication skills.
• Self-motivated and proactive, able to work with minimal supervision.

Responsabilidades

• Provide onsite support for hardware and software issues.
• Image and configure computers using Microsoft Intune/Autopilot.
• Ensure timely resolution of incidents and service requests.
• Deliver high-quality customer service.
• Document incidents and resolutions to improve efficiency.

Conocimientos

Hardware troubleshooting

Software troubleshooting

Customer service

Problem-solving skills

Microsoft Intune

Windows OS

Microsoft 365

Communication skills

Descripción del empleo

A technology company is seeking an experienced Onsite Desktop Support Specialist to provide hands-on technical support and ensure reliable IT operations. The role focuses on enhancing user satisfaction and resolving technical issues promptly. Candidates should have 4–7 years of experience in hardware and software troubleshooting, strong communication skills, and a customer-service mindset. This position promises a collaborative work environment with great colleagues and benefits such as generous vacation and a new laptop.