Onboarding Specialist (Bilingual)

SAP; A distancia; ARS 6.500.000 - 9.750.000; Jornada completa

Descripción de la vacante

A growing startup in Córdoba, Argentina, is looking for an Entry-Level Onboarding Specialist to support and guide new clients onto their platform. This role involves training, customer support, and ensuring a smooth onboarding process. The ideal candidate will be fluent in both Spanish and English and possess excellent communication skills. The company offers a competitive compensation package with benefits, including PTO and professional development funds. Join a dynamic team aiming to support local entrepreneurship.

Servicios

Competitive compensation package with stock options

15 days PTO + American holidays

Wellness perks

Professional development funds

Transparent culture

Formación

• Self-aware and open to learning with a willingness to admit what you don't know.
• Excitement for a fast-growing startup environment.
• Proven experience in sales with a successful track record.

Responsabilidades

• Guide clients through the onboarding process and provide ongoing support.
• Identify opportunities for improving onboarding and implement solutions.
• Serve as the primary contact ensuring a positive experience.

Conocimientos

Fluency in Spanish

Fluency in English

Exceptional communication skills

Comfortable with Google Suite

Familiarity with HubSpot

Knowledge of business performance metrics

Herramientas

Google Suite

HubSpot

Notion

Zoom

Descripción del empleo

Owners is an early-stage startup that provides technological and business support to help people start and grow their own home service businesses. We are looking for an Entry-Level Onboarding Specialist to join our team and help us onboard new clients onto our platform. The Onboarding Specialist will be responsible for guiding clients through the onboarding process, providing training and support, and ensuring a smooth transition onto our platform. Fluency in both Spanish and English is required.

Overview

At Owners we help founders build the small business of tomorrow, today. Our vision is to build the operating system for local business ownership, and by doing so to provide a fairer shot for the American Dream. We are a business-in-a-box platform for home services entrepreneurs. We give our customers ongoing training, technology and a demand generation engine needed to launch, manage, and grow a home services company at a fraction of the cost and time of going solo or buying a franchise.

Your Role

As an Onboarding Specialist at Owners, you will play a critical role in the onboarding process for new clients, from account setup to training and ongoing support. You will be the primary point of contact, ensuring a positive experience and long‑term success on our platform. Your strong communication and interpersonal skills will be essential as you develop a deep understanding of our platform and effectively communicate that knowledge in both Spanish and English. You will also identify opportunities to improve the onboarding process and work with cross‑functional teams to implement solutions, ensuring clients transition seamlessly onto our platform.

Why you might be excited about us

• We’re working to solve the future of local entrepreneurship, starting with home services.
• We’re extremely small, so there is no bureaucracy. As the company grows, your responsibilities will too.
• We discourage unnecessary meetings; we prefer async discussion whenever possible.
• We’re a diverse team with backgrounds ranging from hyper‑growth startups to professional golf.
• We’ll help you do great work without micro‑management.
• We value a balanced work/life and care about family and personal development.
• We don’t expect you to be always engaged with work.

We’re likely not a good fit if you

• Like more established companies; this is still early‑stage.
• Need a fixed culture; you’ll help build ours.
• Prefer predictable priorities; projects and priorities may shift often.
• Prefer instructions over intentions; we expect you to be a creative thinker and scrappy.

Requirements

• Self‑aware, open to learning, and willing to admit what you don’t know.
• Bias for action preceded by a “stop and think” phase.
• Excitement for a fast‑growing startup.
• Comfortable asking for forgiveness rather than permission; eager to learn and implement on your own.
• Exceptional communication skills, both written and verbal.
• Understanding of business performance metrics.
• Proven work experience in sales with a track record of success.
• Software skills including Google Suite, HubSpot, Notion, and Zoom.

Benefits

• Competitive compensation package with stock options.
• 15 days PTO + American holidays.
• Wellness perks.
• Professional development funds.
• Transparent culture.