Legal Intake Specialist - 0328 - Buenos Aires

Magnus HRS; A distancia; ARS 1.500.000 - 6.500.000; Jornada completa

Descripción de la vacante

A leading personal injury law firm is seeking a Legal Intake Specialist to join their team remotely. This role is essential for overseeing case logistics and ensuring seamless client communication. Candidates must have a law degree, 3+ years in personal injury law, and be fluent in English and Spanish. Strong interpersonal skills and attention to detail are crucial. The position offers a flexible working environment and a competitive salary ranging from USD 1000 to USD 1800.

Formación

• 3+ years of experience in personal injury law.
• Proven expertise in managing personal injury cases from intake through resolution.
• Strong communication skills in both English and Spanish.

Responsabilidades

• Serve as the primary contact for potential clients, guiding them through the intake process.
• Gather and document client information to assess case viability.
• Use CRM software to manage client interactions and ensure accurate records.
• Coordinate with attorneys to prioritize cases and maintain communication with clients.
• Monitor case milestones and deadlines to ensure efficient progress.

Conocimientos

Bilingual in English and Spanish

Client-focused approach

Exceptional interpersonal skills

High attention to detail

Educación

Law degree

Herramientas

CRM software

Descripción del empleo

About the Client

Our client, a personal injury law firm, is seeking a Legal Intake Specialist to join their dynamic team. This role is essential in supporting the firm's client management operations by overseeing the logistics of legal cases, ensuring smooth workflow, client communication, and maintaining compliance with legal procedures.

About the Role

We are looking for a detail-oriented, customer-focused Legal Intake Specialist to join our team. As the first point of contact for potential clients, you will play a critical role in gathering initial information, assessing client needs, and determining the best steps to manage their cases. In this dual role, you will oversee the intake process and manage client cases, providing consistent support and ensuring a seamless experience from initial inquiry through ongoing case management.

Fluency

Fluency in English and Spanish is a must. Personal Injury experience required.

What You’ll Be Doingh3>

• Serve as the primary contact for potential clients, guiding them through the intake process with empathy and professionalism.
• Gather, document, and assess client information to determine case viability and align with legal requirements.
• Use CRM software to manage and track client interactions, ensuring accurate records and efficient case progress.
• Coordinate with attorneys to set expectations and prioritize cases, ensuring each client receives timely communication and support.
• Maintain detailed records and tracked case progress, providing updates to clients and supporting case-related needs.
• Monitor case milestones and deadlines, helping ensure that client cases progress efficiently and meet legal standards.

Who We Are Looking For

• Law degree with 3+ years of experience, specifically in personal injury law.
• Proven expertise in managing personal injury cases from intake through resolution.
• Bilingual in English and Spanish, with strong communication skills in both languages.
• Exceptional interpersonal skills to build rapport and demonstrate empathy with clients.
• High attention to detail for accurate record-keeping and case management.
• Strong client-focused approach, providing clear, responsive support throughout the legal process.
• Fluent proficiency in English and Spanish.

Position Details

Remote Status: Fully Remote
Preferred Location: Global
Working Hours: Flexible
Holidays: Local
Salary: USD 1000 - USD 1800
Internal Job ID: 0328