IT Infrastructure Specialist

Thornton Tomasetti; Florencio Varela; On-site; ARS 1,000,000 - 1,500,000; Full time

Job summary

Abbott in Florencio Varela, Buenos Aires, is seeking an IT Infrastructure Specialist to manage systems administration and level-2 support at the pharmaceutical manufacturing plant. You will analyze, install, test, and upgrade systems while contributing to disaster recovery and security planning.

Responsibilities include incident handling, hardware/software maintenance, and documentation across technical operations, with a focus on reliable network and infrastructure services for divisional needs.

Qualifications

• Bachelor’s degree or technical institute degree in Computer Science, Information Systems, or related field.
• 3–4 years of IT work experience in computer systems or support with troubleshooting skills.

Responsibilities

• Provides level-2 support, incident handling, problem resolution and break/fix.
• Performs hardware and software maintenance, OS utilities and security tools.
• Supports change management and documents technical operations and support.
• Develops and maintains system documentation and performs system profiling.
• Assists in disaster recovery planning and tests infrastructure security.

Skills

IT experience 3-4 years

Troubleshooting skills

Basic hardware knowledge

Education

Bachelor’s Degree or technical institute degree in Computer Science/Information Systems

Job description

Job Description

About Abbott Abbott is a global healthcare leader that creates breakthrough science to improve people's health. We are always looking toward the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do meaningful work, grow and learn, care for yourself and your family, be your true self, and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the world's most admired companies by Fortune. A company recognized as one of the best large companies to work for, as well as a best workplace for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is based at our pharmaceutical manufacturing plant located in Florencio Varela, Buenos Aires. As an IT Infrastructure Specialist, you will be responsible for systems administration, including level-2 support. Analyzes and designs divisional systems. Installs, tests and upgrades systems. Participates in technical disaster recovery plan testing. Assists in system security planning. Provides technical problem isolation and resolution for a Network (LAN / Wireless / Physical infrastructure) and may refer to documented processes as needed. This includes isolating cable issues, performing diagnostics, and configuring network devices.

Core Job Responsibilities

• Provides level-2 support, including incident handling, problem resolution, and Break/Fix.
• Provides hardware maintenance and software maintenance (operating system, system utilities, security tools, monitoring tools, tuning tools).
• Provides change management support including installation qualification, operational qualification, and configuration management.
• Provides development and maintenance of system documentation (technical, operations, support and user).
• Provides system tuning, and capacity planning and management.
• Manages problem resolution: Reviews customer needs, gathers information from relevant sources to understand problems; and identifies irregularities before major problems occur.
• Documents call data into a tracking system.
• Responsible for creating, updating and completing documentation associated with qualification, incident handling, problem resolution and asset tracking.
• Clearly and concisely provides relevant information with the audience in mind.
• Maintains a comprehensive knowledge of new technologies equipment and services in the data communications industry.
• Participates in disaster recovery planning and testing for infrastructure and client business applications.
• Installs, tests and upgrades platform, common, or shared systems including hardware, operating systems and associated infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.
• Participates in analysis and design of division, common, or shared systems including hardware, operating systems and infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.
• Tests, and implements system security for operating systems, infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) and infrastructure devices.
• Assists other BTS lines of business with their site operations as necessary.

Required Qualifications

• -Bachelor’s Degree, or technical institute degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
• -3 to 4 years of IT work experience in computer systems or support with demonstrated working -knowledge of basic hardware and software products and problem solving/troubleshooting skills.

Job Details

JOB FAMILY: IT Business Relationship Management

DIVISION: BTS Business Technology Services

LOCATION: Argentina > Florencio Varela : Offices & Cafeteria

ADDITIONAL LOCATIONS:

WORK SHIFT: Standard

TRAVEL: No

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Not Applicable

Base Pay

The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

Company Culture

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life's greatest health challenges.

EEO Statement

Abbot is an equal opportunity employer and is committed to employee diversity.