Infrastructure Operations Engineer

Jobgether; Argentina; A distancia; ARS 1.000.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work worldwide

Flexible hours

25 days paid vacation per year

Unlimited sick leave

Private medical insurance support

Descripción de la vacante

Jobgether is seeking an Infrastructure Operations Engineer in Argentina for a remote-first, international environment. The role focuses on maintaining Linux-based infrastructure, across bare-metal, private cloud, and public cloud, with emphasis on automation, documentation, and incident management.

You will own incidents, perform standard provisioning, manage DNS and networking changes, and collaborate with distributed teams to continuously improve reliability and security.

Formación

• Hands-on experience troubleshooting Linux systems in production-like environments.
• Good networking knowledge: TCP/IP, DNS, HTTP, TLS, with issue isolation skills.
• Experience with at least one virtualization or cloud platform.
• Ability to manage incidents, gather evidence, and escalate with clear findings.
• Experience with standard production changes, rollbacks, and verification.
• Ability to modify automation using Bash or Python.
• Ability to validate AI-assisted troubleshooting outputs before production use.
• Strong written and spoken English for asynchronous collaboration.
• Analytical, proactive, and detail-oriented with ownership mindset.
• Excellent communication and collaboration in a distributed team.

Responsabilidades

• Manage onboarding/offboarding and access requests per security procedures.
• Handle Linux/infrastructure requests and incidents from triage to resolution.
• Provision hosts and production server changes across infrastucture layers.
• Troubleshoot DNS issues and perform domain-management changes.
• Apply firewall and OS changes with rollback and verification.
• Monitor performance, respond to alerts, and prioritize service availability.
• Provide regular incident updates until recovery is confirmed.
• Improve alert routing and ownership across teams.
• Manage Jira requests with priorities and clear communication.
• Deploy infrastructure services per runbooks and escalate design decisions.
• Maintain technical docs for recurring tasks and coverage.
• Identify automation opportunities for onboarding, offboarding, and access reviews.
• Collaborate with distributed infra colleagues to improve reliability and security.

Herramientas

OpenNebula

KVM

Terraform

GitLab CI

Jenkins

Ansible

FreeIPA/LDAP

Google Workspace

Descripción del empleo

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Infrastructure Operations Engineer based in Argentina.

As an Infrastructure Operations Engineer, you will play a key role in maintaining, supporting, and improving reliable Linux-based infrastructure across diverse cloud and production environments. You will ensure the smooth operation of critical systems, internal services, and network infrastructure while providing effective technical support to distributed teams. Working across bare-metal servers, private cloud, and public cloud platforms, you will troubleshoot incidents, manage infrastructure changes, and optimize day-to-day operations. You will also contribute to automation initiatives, strengthen operational documentation, and improve recurring processes. Collaborating with remote colleagues, you will take ownership of technical requests from initial investigation through verified resolution. This is an excellent opportunity to develop your expertise in Linux infrastructure within a remote-first, international, and technology-driven environment.

Accountabilities

• Manage employee onboarding, offboarding, and access-management requests in accordance with established security procedures, ensuring appropriate approvals, least-privilege access, and verification of completed actions.

• Take ownership of common Linux and infrastructure requests and incidents, from initial triage and troubleshooting through resolution or escalation to the appropriate technical owner.

• Perform standard host provisioning and production-server changes across bare-metal infrastructure, private cloud, and public cloud environments, following approved procedures and escalating non-standard requirements.

• Troubleshoot DNS-related issues and execute authorized DNS and domain-management changes in accordance with established operational guidelines.

• Implement approved firewall and operating-system changes, ensuring appropriate rollback procedures and post-change verification.

• Monitor infrastructure performance, investigate alerts, and respond to operational incidents while prioritizing actual service availability and business impact.

• Keep stakeholders and requesters informed throughout incident resolution, providing regular updates until service recovery has been confirmed.

• Distinguish genuine infrastructure issues from alert noise and improve alert routing, escalation paths, and ownership where necessary.

• Manage Jira requests according to agreed priorities and response times, ensuring clear communication and consistent follow-up.

• Deploy standard infrastructure services using approved specifications, procedures, and operational runbooks, escalating architectural or design decisions when required.

• Maintain clear and accessible technical documentation to support recurring operational activities and ensure effective team coverage.

• Identify opportunities to improve operational efficiency through small-scale automation, particularly across onboarding, offboarding, access management, and access-review processes.

• Collaborate with infrastructure colleagues in a distributed environment to maintain service reliability, security, and continuous operational improvement.

Requirements:

• Hands‑on experience troubleshooting Linux systems in a professional or production‑like environment, with preference for Red Hat Enterprise Linux (RHEL) family distributions.

• Good working knowledge of networking fundamentals, including TCP/IP, DNS, HTTP, and TLS, with the ability to identify and isolate operating‑system, network, and application‑level issues.

• Practical experience with at least one virtualization platform or cloud environment.

• Demonstrated ability to independently manage technical incidents and support tickets, including gathering evidence, assessing business impact, prioritizing tasks, communicating progress, verifying recovery, and escalating issues with clear technical findings.

• Experience implementing standard production changes safely, including rollback planning and post‑implementation verification.

• Ability to understand, maintain, and modify existing automation scripts or develop small improvements using Bash or Python.

• Practical experience using AI assistants to support troubleshooting, scripting, and technical documentation, with the ability to independently validate outputs before implementing production changes.

• Strong written and spoken English skills, with the ability to communicate effectively in an asynchronous, remote‑working environment.

• Excellent analytical and problem‑solving abilities, combined with a proactive approach to identifying and resolving technical issues.

• Strong sense of ownership, accountability, and attention to detail when managing infrastructure requests and operational responsibilities.

• Good communication and collaboration skills, with the ability to work independently while contributing effectively to a distributed technical team.

Nice‑to‑have:

• Experience with OpenNebula, KVM, or other private‑cloud and virtualization technologies.

• Familiarity with Ansible or other configuration‑management tools.

• Knowledge of infrastructure automation and deployment tools such as Terraform, GitLab CI, or Jenkins.

• Familiarity with Git and version‑control workflows.

• Experience administering identity and access‑management platforms such as FreeIPA, LDAP, or Google Workspace.

Benefits:

• Fully remote working environment, with the flexibility to work from anywhere worldwide.

• Flexible working hours, allowing you to organize your schedule around your personal and professional commitments.

• 24 paid vacation days annually.

• 10 additional national holidays.

• Unlimited sick leave.

• Financial compensation toward private medical insurance.

• Reimbursement for co‑working spaces and gym or sports activities.

• Dedicated professional development and education budget.

• Opportunities to work on interesting, challenging, and technically diverse infrastructure projects.

• Strong focus on continuous learning, career development, and technical growth.

• Opportunity to receive a reward for innovative ideas that have the potential to be patented.

• Collaborative, remote‑first working culture that encourages ownership, knowledge sharing, and mutual support.