Full Time - Enrollment Advisor, Closing Specialist

ZIVA; Comisión de Fomento de Perú; On-site; ARS 63,666,000 - 84,888,000; Full time

Benefits offered by this job

Paid vacation after 1 year

Job summary

Cumorah Academy is seeking an Enrollment Advisor to convert warm leads into enrolled students, guiding applicants through the admissions process and providing information on leadership programs, scholarships, and campus life.

You will coordinate interviews, track progress in the CRM, and collaborate with marketing and admissions teams to optimize lead flow and enrollment outcomes.

Qualifications

• Minimum 1 year of experience in sales, admissions, enrollment, recruitment, or teaching roles.
• Experience in educational institutions or nonprofit environments is valued.
• Ability to close enrollment decisions live on calls and handle objections.

Responsibilities

• Lead engagement and closing: respond promptly to leads, build rapport, and close enrollment decisions on the spot.
• Engage with potential students about programs, curriculum, campus life, and scholarships to move toward enrollment.
• Guide applicants through the admissions process and ensure documentation is complete.
• Coordinate interviews with recruitment team and stakeholders.
• Provide guidance on scholarship applications including deadlines and requirements.
• Attend cross-department meetings to align goals and policies.
• Participate in training to improve sales, admissions, and leadership skills.
• Maintain CRM records and report on conversion rates and timelines.

Skills

CRM proficiency

English communication

Lead conversion

Interpersonal skills

Education

Associate's degree or comparable diploma

Tools

CRM systems

Google Workspace

Job description

Cumorah Academy is a nonprofit educational organization focused on developing young adults through leadership, education, personal growth, service, and values-based learning. Our mission is to help students become capable, purpose-driven leaders who can make a positive impact in their communities.

As an Enrollment Advisor at Cumorah Academy, you will play a pivotal role in converting prospective students into enrolled students who align with our educational mission. You will be responsible for engaging warm leads, building relationships, overcoming objections, and closing enrollments, while providing key information and support throughout the admissions process. Your work will directly contribute to the growth and success of the academy by ensuring a high-quality student body.

Key Responsibilities

• Lead Engagement and Closing: Respond promptly to inbound and provided leads, build rapport quickly, and take control of the conversation to close enrollment decisions on the spot. Handle objections in real time, create urgency, and secure commitment before the call ends rather than relying on lengthy follow-up.
• Student Engagement: Regularly engage with potential students, providing detailed information about our leadership programs, curriculum, campus life, and scholarship opportunities in a way that moves them toward enrollment.
• Student Enrollment: Guide prospective students through the application and admissions process, ensuring all documentation and paperwork are completed accurately and efficiently, and that no enrollment stalls for lack of follow-up.
• Interview Coordination: Assist students in scheduling and organizing interviews with the recruitment team and other key stakeholders within the academy.
• Scholarship Assistance: Provide clear guidance and support for students interested in applying for scholarships, including application deadlines, requirements, and submission processes.
• Cross-Departmental Collaboration: Attend and actively participate in meetings with the enrollment department, marketing, and other relevant departments to stay updated on goals, strategies, admissions policies, and incoming lead flow.
• Professional Development: Participate in internal and external training sessions to continuously develop your skills in sales, closing techniques, admissions, and leadership.
• Tracking and Reporting: Maintain accurate records of communication with prospective students in the CRM and report on key metrics, including conversion rate, follow-up timeliness, and enrollment outcomes, to assess progress and identify areas for improvement.

Requirements

• Language Proficiency: C1 or above in English, with excellent written and verbal communication skills.
• Experience: A minimum of one year of experience in sales, admissions, enrollment, recruitment, or teaching roles, with a demonstrated track record of closing or converting leads. Experience in educational institutions or nonprofit environments is highly valued.
• Closing Ability: Comfortable taking control of a sales conversation and closing enrollment decisions live on the call, with strong objection-handling instincts and the confidence to ask for the decision directly rather than deferring it.
• Interpersonal Skills: Strong communication and interpersonal abilities, with a natural talent for connecting with people and building relationships quickly.
• Organizational Skills: Attention to detail and the ability to manage multiple tasks, follow-up sequences, and deadlines simultaneously.
• Knowledge: Familiarity with educational initiatives, admissions procedures, and the ability to explain complex processes clearly and confidently.
• Tech-Savvy: Proficient in using CRM systems, Google Workspace, and communication platforms for lead follow-up and engagement.
• Teamwork and Independence: Ability to work independently while also collaborating effectively with cross-functional teams, especially marketing and lead generation.

Preferred Qualifications

• Education: An associate's degree or comparable diploma in business, communication, education, or a related field is preferred.
• Sales Background: Prior experience in a quota-carrying sales or closing role is a strong plus.
• Additional Languages: Multilingual candidates are a plus, as Cumorah Academy serves a diverse student body.
• Remote Work Experience: Experience working in a remote or hybrid work environment.

Why Join Us?

Cumorah Academy is a dynamic and inspiring environment where you'll have the opportunity to shape the next generation of leaders. You'll work in a supportive, mission-driven organization that values education, innovation, and professional growth.

• Opportunity to make a meaningful impact on students' lives
• Paid vacation time after one year of service