Front Desk Guest Experience Pro | Flexible Shifts
Crescent Hotels & Resorts
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Ventajas ofrecidas por este puesto de trabajo
Descripción de la vacante
La Posada de Santa Fe, A Tribute Portfolio Resort & Spa, part of Crescent Hotels & Resorts, seeks a Front Desk Agent to warmly greet guests, complete registrations, and manage check-outs while delivering outstanding service. You will help guests with questions, process payments, and use the POS system to ensure accuracy and efficiency.
Marriott branding experience is a plus. The role offers flexible scheduling, competitive wages, and associate benefits within a team-focused environment that
Formación
- Front Desk Agent duties include greeting and registering guests and handling check-out.
- Strong guest service and problem-solving skills are required.
- Ability to upsell hotel services and maximize occupancy.
- Solid computer skills and familiarity with POS systems.
- Marriott brand experience is a plus.
Responsabilidades
- Greet guests and complete the registration process accurately.
- Handle guest check-outs and payments, including foreign currency handling.
- Provide information about hotel facilities and local attractions to guests.
Conocimientos
Herramientas
Descripción del empleo
La Posada de Santa Fe, A Tribute Portfolio Resort & Spa, part of Crescent Hotels & Resorts, seeks a Front Desk Agent to warmly greet guests, complete registrations, and manage check-outs while delivering outstanding service. You will help guests with questions, process payments, and use the POS system to ensure accuracy and efficiency.
Marriott branding experience is a plus. The role offers flexible scheduling, competitive wages, and associate benefits within a team-focused environment that
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