Forward Deployed Engineer (Remote - Contractor in LATAM)

Zeo Consulting; Tandil; Remote; ARS 139,364,000 - 201,304,000; Full time

Benefits offered by this job

Salary in USD

PTO 10 days

Full Remote

Job summary

Zeo Consulting busca un profesional con 5-10 años en consultoría para diseñar procesos y modelos operativos mediante mapeo de flujos, diagnóstico de fricciones y gobernanza. Se espera rediseño de procesos, estructuras organizativas y marcos de medición desde el inicio para demostrar valor al cliente.

Trabajará con prototipos de IA, herramientas no-code y colaborará con equipos del cliente para lograr adopción y ROI. Se valora experiencia en Martech y plataformas Adobe.

Qualifications

• 5-10 años en consultoría de gestión o roles equivalentes
• Experiencia en al menos dos de: diseño organizacional, transformación de modelos operativos, gestión del cambio, habilitación tecnológica, ingeniería de procesos o go-to-market
• Historial de argumentos estructurados y basados en evidencia para altos ejecutivos
• Experiencia en evaluaciones organizacionales, rediseño de procesos o implementaciones tecnológicas a gran escala
• Inglés oral avanzado (C1)

Responsibilities

• Mapear flujos de trabajo actuales de extremo a extremo y diagnosticar fricciones operativas
• Rediseñar procesos para operaciones objetivo con flujos más eficientes y roles de decisión claros
• Diseñar estructuras organizativas, gobernanza y modelos de interacción cross-funcionales
• Establecer líneas base de rendimiento y marcos de medición desde el inicio
• Identificar brechas de valor donde la adopción tecnológica supera la adopción empresarial
• Construir reportes de cadencia que conecten iniciativas con impacto y resultados
• Prototipar soluciones con IA y demostrarlas en procesos reales del cliente

Skills

5-10 años de experiencia

Inglés avanzado (C1)

Gestión de proyectos

Diseño de procesos

Tools

Adobe AEM

GenStudio

Firefly

Adobe Analytics

Marketo

Job description

What You’ll Do

Process Engineering and Operating Model Design

• Map current-state workflows end-to-end and diagnose root causes of operational friction— handoff failures, governance gaps, tooling mismatches, incentive misalignment
• Redesign processes for target-state operations leaner workflows, clearer decision rights, human-agent collaboration where AI accelerates throughput
• Design operating models org structure, roles, governance, cross-functional interaction models, Measurement and Value Realization
• Establish performance baselines before engagements begin; build the measurement framework that tracks improvement over the engagement, not just at the end
• Identify value gaps in stalled implementations diagnose where technology deployment has outpaced business adoption and restored the path to ROI
• Build reporting cadences that give clients a clear line from initiative to impact, AI, and Solution Building
• This is a hard requirement, not a differentiator. We are not looking for someone who understands AI conceptually. We are looking for someone who builds with it.
• Build working AI-powered prototypes directly LLM APIs, platform-native features, no-code and low-code environments; you have shipped something functional
• Use prototypes as the primary tool for stakeholder alignment — a working demo inside the client's actual process is more effective than a roadmap
• Evaluate where AI changes a workflow and where it is a distraction; advise clients accordingly without overselling

Technology Enablement and Rollout

• Support rollout of new tools and workflows; ensure adoption is grounded in process design and change management, not just deployment
• Design enablement materials that make new technology stick
• Ensure technology implementations connect to the operating model they are designed to support

Engagement and Practice Contribution

• Support complex engagement scoping where client needs are ambiguous or span multiple services
• Conduct diagnostic assessments value capture, implementation readiness, adoption strategy
• Contribute reusable frameworks and tools that improve how the practice qualifies and scopes work

Requisitos

Experience

• 5-10 years in management consulting or equivalent roles at enterprise technology, SaaS, or professional services
• Demonstrated experience in at least two of organizational design, operating model transformation, change management, technology enablement, process engineering, or go-to-market execution
• Track record of building structured, evidence-based arguments for senior stakeholders
• Experience in organizational assessments, process redesigns, or large-scale technology rollouts is a strong differentiator
• C1 advanced English oral level

AI and Builder Capability

• Hands-on experience building AI-powered workflows, automations, or prototypes — you have shipped something functional, not just designed it
• Ability to scope and build a working proof of concept within the constraints of a client engagement — fast, focused, and designed to move a skeptical stakeholder
• Comfort working without a dedicated engineering team; you know when to build it yourself and when to pull in help

Platform and Martech Fluency

• Working knowledge of the enterprise marketing technology landscape and where adoption typically breaks down organizationally
• Familiarity with the Adobe ecosystem — AEM, Workfront, GenStudio, Firefly, Adobe Analytics, Marketo — is a strong differentiator

Mindset

• Diagnostician first resist jumping to solutions before you understand exactly what is broken and why.
• Accountable to outcomes, not deliverables — a good deck that does not change anything is a failure
• Biased toward early proof You would rather build a working prototype than produce a roadmap that sits in a shared drive
• Most useful close to the work, inside the client team

Beneficios

• Salary in USD
• PTO 10 days.
• Full Remote

The company that hires, provide staff augmentation, dedicated agile teams, project outsourcing, and AI engineering services by embedding Latin American tech, finance, and creative professionals directly into US and global company teams. The project belongs to an advertising firm in the US.