Fleet Operations Specialist

black.ai; Buenos Aires; Presencial; ARS 59.543.302 - 89.314.954; Jornada completa

Descripción de la vacante

black.ai is seeking a motivated Fleet Ops Specialist to join our pioneering team in South America. You will build operational systems, diagnose hardware, and enhance infrastructure to support our cattle production technology.

Your role involves fieldwork across farms, ensuring equipment functionality, and providing critical insights to our engineering teams. Must be fluent in Spanish and English and have hands-on experience in agriculture.

This role offers an unmatched opportunity to shape our operations in a key market.

Formación

• Practical experience with tools, electrical work, construction, networking, or equipment fitting.
• Knowledge of South American cattle production.
• Ability to provide clear feedback to remote teams.

Responsabilidades

• Oversee the upkeep and repair of on-farm infrastructure.
• Diagnose hardware issues and provide feedback to teams.
• Support deployment and installation at farms.
• Analyze and interpret data to optimize processes.
• Participate in global on-call support.

Conocimientos

Hands-on experience

South American cattle production experience

Go-getter attitude

Strong communicator

Time management

Team player

Comfortable with ambiguity

Commitment to excellence

Willingness to travel

Spanish and English fluency

Descripción del empleo

About the role

We’re looking for a motivated, hands‑on Fleet Ops Specialist to join our team as one of our first hires on the ground in South America. When we say Fleet, we mean the hardware ‑ collars and towers that are what makes us Halter. This is a rare opportunity to be part of something genuinely new, getting Halter up and running in a region with enormous potential for cattle producers.

You’ll be responsible for building an efficient operational system from the ground up, getting out onto farms, and making sure our hardware infrastructure runs without a hitch. One moment you’re diagnosing a technical issue in the paddock, the next you’re delivering collars to a new producer. You’ll be the go‑to person on the ground, the kind of person who takes ownership and gets things done.

South America is a critical and exciting market for us. You’ll help us understand the unique nuances of cattle production in the region and feed those learnings back to our product and engineering teams in Auckland. What you learn in the field will directly shape what we build next.

You’ll work closely with dedicated teams in South America, the United States, and at Halter’s Auckland HQ. You’ll play a key role in making sure our pioneering producers in the region get an unmatched experience from day one.

What your day could look like

• Infrastructure maintenance: Oversee the upkeep and repair of Halter’s on‑farm infrastructure to keep operations running smoothly.
• Hardware diagnosis: Diagnose issues with our hardware and feed that information back to the right team quickly.
• Deployment support: Get out onto farms to help deploy Halter with our first South American customers. Troubleshoot issues, support installations, and make sure things go well.
• Field insights: Feed your learnings back clearly to our product and engineering teams, so we’re always building what matters most for South‑American cattle producers.
• On‑call: Be part of our global on‑call roster to support tower‑related incidents and proactively find solutions in a timely manner.
• Data analysis: Collect, interpret, and analyse data from our hardware to optimise processes and improve operational efficiency. Spot issues before they become problems.
• Maintenance system: Help build and manage a maintenance system tailored to the South‑American market.
• Collaboration: Work closely across Halter’s teams to stay aligned and drive strong customer outcomes.
• Travel: With producers spread across South America, you’ll be on the road regularly. Expect 3 to 4 days a week and some nights away from home.
• Whatever else it takes: This is an early‑stage market entry. You’ll do what needs doing to make Halter succeed in South America.

Who are we looking for

• Hands‑on experience: Practical experience with tools, electrical work, construction, networking, or equipment fitting is a must.
• South American cattle production experience: You know the land, the animals, and the way producers in this region operate. This is a must‑have.
• Go‑getter attitude: You’re proactive, you take ownership, and you’re not afraid to figure things out on the go.
• Strong communicator: You can translate what you’re seeing in the field into clear, actionable feedback for a remote product and engineering team.
• Time management: You manage your own time well and get tasks done on schedule without someone looking over your shoulder.
• Team player: You work well with people across different locations and time zones.
• Comfortable with ambiguity: This is early‑stage market entry. Things will be imperfect. You’ll thrive on that rather than be frustrated by it.
• Commitment to excellence: You take pride in delivering the best possible service and making sure Halter’s infrastructure is always at its best.
• Willingness to travel: You’re up for regular and sometimes spontaneous travel across the region.
• Language: Spanish + English fluency is required.

Bonus qualifications

• Broader agriculture or agri‑tech experience beyond cattle production.

Halter is committed to promoting a diverse and inclusive workplace ‑ a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under‑represented groups of candidates tend to only apply when they meet every requirement.