Job Title: GDS Alliance Operations & Reporting Specialist
Job Span: EY- Microsoft Alliance
Function: GDS Enablement Services – Growth & Innovations
Skill Level: High
Rank: Assistant Director (63)
Sub Function: GDS Alliance Partner Operations CoE
Reports to: GDS Alliance Delivery Center Lead
Job Summary:
The GDS Alliance Operations & Reporting Specialist will function out of the GDS Alliances Delivery Center and be responsible for providing ongoing operations support for the EY‑Microsoft alliance. In addition to driving and coordinating global operational activities, this role will collaborate with the Financial Reporting function to prepare comprehensive financial reports, provide analysis on financial performance, analyse data trends/variances/discrepancies, and help stakeholders understand the reasons behind changes in the financial reporting.
Essential Functions of the Job:
- Provide Alliance leadership with business insights and effective reporting which includes collaborating with the finance function to:
- Perform extensive financial analysis of weekly, monthly, and annual results
- Produce customized Revenue, Sales and Pipeline visualizations, analyses, and insights
- Support Opportunity Management including tagging of Opportunities for Alliances for accurate reporting
- Prospect tracking and reporting; key wins tracking for leadership reporting
- Spearhead digital transformation initiatives within the Reporting & Data Analytics team
- Act as the voice of the business to drive, design, develop, deploy, and maintain a BI‑driven transformation of business and financial reporting using Power BI and SQL
- Develop/refine a sophisticated reporting infrastructure, ensuring seamless report generation for global operations
- Enhance efficiency through automation and digital integration to improve processes and foster business growth
- Facilitate internal EY Ecosystem leadership meetings by developing content and managing logistics
- Facilitate meetings between EY leadership and the Alliance partner
- Program Manage various initiatives around processes and tools provided by Alliance Partners which may include:
- Administration and maintenance of partner tools, portals, etc.
- Access request tracking, access issue resolution
- Certifications tracking, skill and competency tracking
- Single point of contact for Alliance Partner tools administration
- Ensure all Alliance‑related reference material is systematically reviewed and refreshed; facilitate and track access to these materials in SharePoint and other tools
- Support Alliance team with initiation and tracking of Localisation of Global Agreements in collaboration with existing Ecosystem Contracts team
- Collaborate with Alliance Investment Team to provide information and coordination required for requesting and reimbursing Market Development Funds or other investment‑related activities, facilitate awareness of programs, track and monitor compliance to process, facilitate quarterly legal and finance reviews, etc.
- Partner with the onshore Alliance Enablement contacts on strategic projects and initiatives as and when required
- Manage onshore stakeholder expectations, plans and communication
Knowledge and Skill Requirements:
- Sales and Pipeline Exposure: understanding of sales concepts, opportunity life cycles, and reporting, preferably within a professional services organization
- Technology Aptitude: experience and/or academic background demonstrating proficiency in technology
- Process Improvement: familiarity with continuous process improvement and automation initiatives, including process mapping, documentation, and internal audit preparation
- Technical Proficiency: advanced skills in MS Excel and PowerPoint; competence in Power BI is a plus
- Stakeholder Management: experience working with senior onshore stakeholders and an ability to develop trusted advisor relationships
- Global Mindset: experience with virtual working across multiple geographies, demonstrating cultural sensitivity
- Problem‑Solving: proven ability in evaluation, root cause analysis, and mitigation, with strong interpersonal skills and analytical thinking
- Project Management: competence in managing project budgets, execution, and tracking, with strong time management abilities to prioritize and organize multiple projects with varying deadlines
- Decision‑Making: strong ability to make decisions that enhance processes and drive business growth
- Communication: excellent written and oral communication in English, with strong business writing skills and the ability to create content independently
- Knowledge Sharing: ability to foster an environment that encourages knowledge sharing and best practices
- Teamwork and Multitasking: promote effective teamwork while managing multiple tasks efficiently
- Alliance/Partner Programs: experience working with Alliance or Partner programs in a professional services or technology environment
- Organizational Knowledge: understanding of EY & GDS operations, including organizational structure and operating models (for internal candidates), and Big 4 consultancy experience in leadership support or strategic environments (for external candidates)
Academics:
- MBA or equivalent
- University Graduation
- Project/Program Management and certification would be an added advantage
Experience:
- 12+ Years of work experience
Location:
Working Hours:
- Flexible, based on assignment
Note:
This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending business requirements, on the geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.