Especialista Production Support L1

Tata Consultancy Services; Buenos Aires; Híbrido; ARS 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Oracle in Don Torcuato, Argentina, seeks a Capacity Planner to drive end-to-end capacity and production planning, balancing demand, production capacity, material availability and customer needs.

You will partner with Manufacturing, Material Planning and Customer Service to resolve constraints and optimize schedules, with opportunities to support planning across other markets.

Strong English, SAP and MRP experience, and Excel skills are essential; Kinaxis is a plus.

Formación

• Bachelor's degree in relevant fields.
• Advanced English proficiency required.
• Experience with SAP and MRP systems.
• Proficiency in Microsoft Excel preferred.

Responsabilidades

• Review production plans and assess capacity impact.
• Coordinate with Manufacturing to monitor plan execution.
• Collaborate with Material Planning and Logistics to ensure material availability.
• Identify and mitigate risks to meet customer delivery goals.
• Communicate with stakeholders to resolve scheduling issues.

Conocimientos

Advanced English proficiency

Analytical thinking

Stakeholder management

Organizational skills

Educación

Bachelor's degree in Business Administration, Engineering, Logistics, Economics or related fields

Herramientas

SAP

MRP systems

Excel

Kinaxis

Descripción del empleo

Job Description

Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.

Responsibilities

Datacenter Services Operations-Break/Fix and Hardware Maintenance:

• Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
• Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.

Datacenter Services Operations-Network Configuration, Installation, and Augmentation:

• Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.
• Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free.

Technical Support and Trouble Shooting-Technical Support and Trouble Shooting:

• Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, potentially identifying and escalating trends, and documenting steps or resolutions involved in maintaining the environments.

Safety and Compliance-Safety, Security, Compliance, and Documentation:

• Oversees adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays in sync with site rules, colocation vendor rules, and signs-off within a data center and/or customer site environments.
• Upholds and ensures established security procedures, considering applicable local regulations, conducting functional testing of security.
• Ensures compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on-site work at customer locations and at office, with limited supervision.

Continuous Improvement:

• Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes.
• Identifies repeating problems or trends, escalating issues to senior peers and/or external experts, operations team, and engaging global team about local issues.
• Analyzes issues for repeating problems or trends, escalating identified issues to external experts and operations team, and engaging global team about local issues.

Collaboration, Vendor Relations, and Leadership-Collaboration, Vendor Relations, and Leadership

• Leads collaboration efforts with project teams/colocation partners to properly test and validate the installation, operation, and performance of electrical/mechanical systems and coordinate site utility requirements.
• Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
• Ensures contractors and vendors deliver quality services and that all SLAs are being met.
• Contributes to quality assurance through process creation and training of less experienced peers.

Core Responsibilities

Planning & Execution:

• Completes complex and/or ambiguous tasks in accordance with project requirements, with limited instructions. Provides guidance to team members on shifting priorities and resources according to team needs.

Collaboration & Partnership:

• Collaborates across teams to lead the delivery of impactful work and provide support for critical team objectives. Leverages advanced understanding of business, stakeholder, and/or customer needs to build partnerships within and outside of team.

Problem Solving:

• Develops and shares procedures to identify and resolve routine or non-routine issues, serving as an escalation point for the team. Collects and reviews data and/or information to troubleshoot complex errors.

Continuous Learning:

• Embraces continuous learning by actively seeking to build knowledge and learning new skills and/or tools and staying current with trends and best practices in one's field. Seeks out and leverages feedback and advanced training to improve skills.

Continuous Improvement:

• Recommends, implements, and shares improvements to improve the efficiency and effectiveness of complex processes, protocols, and workflows.

Career Level - OP4

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Title: Capacity Planner

City: Don Torcuato, Argentina

Work Model: Hybrid

As a Capacity Planner, you will be responsible for driving end-to-end capacity and production planning for our Argentina operations, balancing demand, production capacity, material availability and customer requirements. You will partner closely with Manufacturing, Material Planning and Customer Service to resolve constraints, prioritize critical orders and maintain high service levels. The role also offers the opportunity to support planning activities across other markets, including Brazil and Colombia, while helping shape smarter, more agile and efficient planning processes.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Review new customer orders and assess their impact on production capacity and planning priorities.
• Develop and maintain production plans based on customer demand, production capacity, material availability and delivery requirements.
• Partner closely with Manufacturing to monitor production plan execution, address constraints and adjust priorities as needed.
• Collaborate with Material Planning and Logistics to monitor the availability of critical raw materials and mitigate potential supply risks.
• Identify and evaluate alternative materials or solutions to minimize potential impacts on production and customer deliveries.
• Review material forecasts and planning requirements to ensure alignment between demand and material availability.
• Participate in cross-functional meetings and planning forums, collaborating with key stakeholders to resolve issues and drive continuous improvements.

You Bring

• Bachelor's degree in Business Administration, Engineering, Logistics, Economics or related fields.
• Advanced English proficiency, with the ability to communicate effectively with global stakeholders.
• Experience working with SAP and MRP systems.
• Proficiency in Microsoft Office, particularly Excel.
• Knowledge of Kinaxis is a plus.
• Strong analytical and critical thinking skills, with a high level of attention to detail.
• Strong organizational and prioritization skills, with the ability to manage multiple priorities and meet deadlines.
• Ability to work effectively in a fast-paced and dynamic environment, adapting quickly to changing priorities.
• Strong communication and stakeholder management skills, with the ability to collaborate across different functions and levels of the organization.

We Bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers.
• A space to grow by encouraging and supporting curiosity and an open mindset;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
• A firm belief that working together with our customers is the key to achieving great things;
• An eagerness to be one team and learn from each other to bring progress to life and create a better future.
• United and committed team to make it happen.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there's a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Aff(E)irmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than 12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people.