Email Campaign Manager – Remote Growth & Impact

Publicis Global Delivery

Ciudad de Mendoza

Hybrid

ARS 100.451.000 - 154.540.000

Vollzeit

Vor 10 Tagen

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Benefits dieser Stelle

Professional growth
Competitive compensation: USD-based
Exciting projects
Flextime

Zusammenfassung

AgileEngine is seeking a Campaign Manager to own end-to-end email campaigns for enterprise loyalty clients. You will manage requirements, briefs, and timelines, while coordinating with internal and external partners to ensure on-schedule delivery.

Responsibilities include deployment, data handling, audience segmentation, and campaign optimization. Prior experience with Salesforce Marketing Cloud and strong client-facing skills are essential, with upper-intermediate English.

Qualifikationen

  • 2+ years of experience in campaign, account, or project management.
  • Knowledge of email marketing best practices and Salesforce Marketing Cloud.
  • Experience with new client implementation.
  • Strong client-facing communication and project management skills.
  • Upper-intermediate English level.

Aufgaben

  • Gather and document client campaign requirements before build begins.
  • Validate briefs for audience, content, offer, and timeline.
  • Lead kick-off meetings with internal teams and partners.
  • Own the marketing calendar and track milestones.
  • Be the primary client contact for status, delivery and escalations.
  • Oversee campaign setup, trafficking, QA, and optimization.
  • Manage deployment including data, segmentation, scheduling, and sending.
  • Submit campaigns in Workfront/Jira and document standards.
  • Support A/B and multivariate test planning.
  • Identify and fix process inefficiencies to improve workflow.
  • Create robust campaign documentation and client work instructions.
  • Escalate risks and blockers to avoid missed SLAs.

Kenntnisse

Campaign management
Account management
Project management
Client communication
English proficiency

Tools

Salesforce Marketing Cloud
Microsoft Office

Jobbeschreibung

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Campaign Manager to own the end-to-end delivery of email marketing campaigns for enterprise loyalty clients.

The mandatory requirements are 2+ years of experience in campaign, account, or project management; knowledge of email marketing best practices and Salesforce Marketing Cloud; experience with new client implementation; and strong client-facing communication and project management skills, along with an upper-intermediate English level.

WHAT YOU WILL DO
  • Gather and document client campaign requirements, questioning and challenging as appropriate to ensure exact requirements are understood before build begins.
  • Validate campaign briefs for completeness — confirming audience, content, offer, and timeline requirements fully defined before work is handed to Development.
  • Initiate and lead kick-off meetings with internal teams and external partners, documenting agreed-upon outputs and action items.
  • Own the marketing calendar for assigned clients — tracking milestones, flagging risks, and ensuring plans stay current throughout the campaign lifecycle.
  • Serve as the primary point of contact for client communications related to campaign status, delivery, and escalations.
  • Responsible for day-to-day operational processes including campaign set-up, trafficking, troubleshooting, QA coordination, and campaign optimization.
  • Manage, create, and coordinate campaign deployment including subscriber data, audience segmentation, email scheduling, and sending on behalf of loyalty clients.
  • Submit and track campaigns in Workfront/Jira; maintain documentation standards across all assigned work.
  • Support A/B and multivariate (MVT) test planning by ensuring test structures are defined, documented, and executable.
  • Identify process inefficiencies and ways to improve operational workflow.
  • Develop robust campaign and process documentation, including client-specific work instructions.
  • Escalate risks, blockers, and quality concerns proactively to avoid missed SLAs.
  • At the end of the first year, success means: campaigns execute accurately and on schedule, the marketing calendar is maintained without prompting, and client communication is proactive and reliable.
MUST HAVES
  • 2+ years of experience in a campaign management, account management, or project management role.
  • Knowledge of email marketing best practices, specifically Salesforce Marketing Cloud (formerly ExactTarget) required.
  • Experience with a new client implementation.
  • Strong knowledge of Microsoft Office.
  • Ability to organize and prioritize multiple projects and client deadlines with minimal oversight.
  • Strong written, verbal communication, and problem-solving skills with an impeccable eye for detail.
  • Ability to work directly in a client-facing role.
  • Agency experience or corporate in-house agency experience.
NICE TO HAVES
  • Experience in SendGrid, Mailchimp, Alterian, Salesforce, Braze, Iterable, or other ESPs.
  • Six Sigma, Lean, or other process framework.
  • Experience working in workflow management tools such as Workfront or Jira.
  • Knowledge of email template development and journey orchestration fundamentals preferred.
  • Knowledge of SQL fundamentals or other database technologies preferred.
PERKS AND BENEFITS
  • Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
  • Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
  • Exciting projects: Modern solutions with Fortune 500 and top product companies.
  • Flextime: Flexible schedule with remote and office options.
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