E-Payment Representative

Eteacher Group; Buenos Aires; Presencial; ARS 57.536.000 - 86.305.000; A tiempo parcial

Descripción de la vacante

An innovative EdTech company is seeking an E-Payment Solutions Representative to support Sales Operations and Finance teams. This role involves handling transaction issues, managing refunds, and supporting sales on e-payment methods. Candidates should have strong analytical skills, be tech-savvy, and fluent in English. Knowledge of Hebrew, Spanish, or Portuguese is a plus. The position is remote and requires flexibility to work across time zones, as well as a strong home-office setup.

Formación

• Fluent in English; Hebrew, Spanish, or Portuguese are advantages.
• Experience in finance-related roles.
• Ability to work under pressure and adapt to time zones.

Responsabilidades

• Handle declines, failed transactions, and chargeback disputes.
• Manage customer refunds and recurring payments.
• Support the sales team on e-payment methods and oversee shift operations.
• Conduct sales completion calls when needed.
• Research and test new e-payment solutions.
• Monitor transactions end-to-end.

Conocimientos

Analytical skills

Tech-savviness

Communication

Problem-solving

Service orientation

Excel proficiency

Herramientas

SAP

ERP systems

Descripción del empleo

eTeacher Group is an EdTech pioneer and innovator that has been on the cutting edge of educational technology since its foundation. Today our company has grown to over 550 employees while we deliver high quality live courses to over 50,000 students a year on our online Learning Platform. Our strategy is to continue on our path of innovation to deliver personalized, outcome focused learning experiences, by leveraging AI technology and advanced teaching methodologies

We’re looking for an E-Payment Solutions Representative to support our Sales Operations and Finance teams. This role requires strong analytical skills, tech-savviness, and the ability to work across time zones.

Remote | Freelance | English + (Hebrew / Spanish / Portuguese)

Key Responsibilities

• Handle declines, failed transactions, and chargeback disputes.
• Manage customer refunds and recurring payments.
• Support the sales team on e-payment methods and oversee shift operations.
• Conduct sales completion calls when needed.
• Research and test new e-payment solutions.
• Work with PSPs, credit card companies, and financial institutions to resolve issues.
• Monitor transactions end-to-end.

Finance & Operations

• Issue invoices.
• Perform bank / credit card reconciliations (daily / weekly / monthly).
• Run revaluations and FX checks.
• Work with SAP reports and support accounting processes.

Quality Assurance

• Run Q.A. testing for payment methods (test flows, transactions, inconsistencies).
• Report issues and coordinate fixes with tech / operations teams.

Compliance

• Submit PCI-DSS SAQs annually for multiple providers.
• Manage yearly KYC renewals with financial partners.
• Experience in Finance-related roles.
• Fluent English (Hebrew / Spanish / Portuguese – advantage).
• Tech-savvy, quick learner, strong Excel (pivots / filters / reports – advantage).
• SAP / ERP experience – advantage.
• Excellent communication, service orientation, and problem-solving.
• Able to work under pressure, including evenings / nights / weekends.
• Flexible with time zones and workload.
• Strong home-office setup : quiet space, Windows PC, webcam, headset, stable 20 Mbps+ internet.
• Long-term availability.

Please send your resume in English.