Customer Service Representative

Chevron; Buenos Aires; Presencial; ARS 1.674.000 - 2.344.000; Jornada completa

Descripción de la vacante

Chevron Buenos Aires Downstream Service Center (BASSC) in Puerto Madero is seeking a Customer Service Representative to join our team. You will provide back office and customer service support to North America and Latin America businesses, including reporting and billing tasks.

Key responsibilities include account setup for divisions, managing payables for US and LATAM Aviation, analyzing inquiries, and coordinating with other groups to resolve issues.

Formación

• Bachelor's degree required.
• Excellent oral and written communication skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with the ability to multi-task.
• Proficient in English; ability to work with diverse teams.

Responsabilidades

• Support reporting and billing for Aviation and C&I businesses.
• Set up accounts for divisions.
• Manage payables for US and LATAM Aviation.
• Analyze, investigate, and resolve customer inquiries with the team.
• Assist with back-office and other support activities for Aviation and C&I.

Conocimientos

Oral and written communication

Analytical thinking

Attention to detail

Multi-tasking

Team player

English proficiency

Intercultural communication

Educación

Bachelor's degree

Herramientas

SAP

Microsoft Office

Descripción del empleo

The Chevron Business Support Center (BASSC), located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications to join the Buenos Aires Downstream Service Center Team for the Customer Service Representative role. In addition to providing Downstream services support, the more than 1000 professionals that work at BASSC, provide expert information technology, human resource, finance, procurement, and solutions to Chevron partners around the globe.

Overview:

Buenos Aires Downstream Service Center, provides back office and customer service support to the North America and Latin America Retail, Aviation, Commercial & Industrial, Lubricants and Chemicals businesses.

Responsibilities for this position may include but are not limited to:

• Support Aviation and C&I businesses for reporting and billing purposes.
• Account set up for the different divisions.
• Manage of account payables for US and Latin America Aviation Businesses.
• Analyzes, investigates, and resolves issues and customer`s inquiries in coordination with the team and other support groups.
• Other back office and support activities for Aviation and C&I

Required Qualifications:

• Bachelor's degree
• Good in oral and written communication
• Good analytical and problem-solving skills
• Keen on details
• Can multi-task and work independently
• Team player
• Advanced English level.
• Working and communicate with people of diverse cultural backgrounds.

Preferred Qualifications:

• Experience in SAP
• Microsoft Office