Customer Service Intern

Tetra Pak; Buenos Aires; Híbrido; ARS 1.339.000 - 2.009.000; Jornada completa

Descripción de la vacante

Tetra Pak offers an Internship Program in 2027 based in San Fernando, Argentina. You will gain hands-on experience through meaningful projects contributing to protecting food, people, and the planet.

As a Customer Service Intern, you will support process analysis, collaboration across teams, and development of dashboards, with mentorship and onboarding designed for your growth.

Formación

• Bachelor studies in progress in relevant fields (Engineering, Business or IT).
• Desirable English: intermediate with reading/writing skills.
• Availability for internship: January 18 to December 13, 2027.
• Graduation expected: December 2027 or later.
• Availability to work 4 hours per day, Monday to Friday, 8am–12pm during the internship.

Responsabilidades

• Support analysis of Customer Service processes to improve response times and service quality.
• Collaborate to optimize communication, spare parts logistics, and cross-team coordination.
• Monitor KPIs and analyze trends or recurring issues in Customer Service.
• Participate in developing dashboards and reports to support decision-making and continuous improvement.
• Contribute to design and implementation of automation solutions to reduce manual tasks and improve data accuracy.

Conocimientos

Intermediate English

Excel

Power BI

Power Automate

Educación

Bachelor studies in progress: Industrial Engineering

Bachelor studies in progress: Business Administration

Bachelor studies in progress: Information Systems

Bachelor studies in progress: Data Analytics

Herramientas

Excel

Power BI

Power Automate

Descripción del empleo

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Internship Program 2027

As part of the Tetra Pak Internship Program, you'll gain hands-on experience through meaningful projects that contribute to our purpose of making food safe and available, everywhere. From day one, you'll be empowered to apply your knowledge, share your ideas, and collaborate with colleagues in an innovative and inclusive environment that values diverse perspectives.

You'll be supported by a dedicated mentor, a strong professional network, and a structured onboarding program designed to help you succeed. Through continuous learning and real-world experience, you'll develop valuable skills, grow both personally and professionally, and discover the impact you can make as part of a global organization committed to protecting food, people, and the planet.

The position will be based in San Fernando, Argentina.

Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As a Customer Service Intern, you will:

• Support the analysis of Customer Service processes, identifying opportunities to improve response times and service quality
• Collaborate in optimizing communication, spare parts logistics, and coordination among internal teams to enhance customer experience
• Monitor Customer Service performance indicators (KPIs) and analyze trends or recurring issues.
• Participate in the development of dashboards and reports that support decision-making and continuous improvement initiatives
• Contributes to the design and implementation of automation solutions aimed at reducing manual tasks, increasing productivity, and improving data accuracy.

We believe you have

• Bachelor Studies in Progress: Industrial Engineering, Business Administration, Information Systems, and Data Analytics
• Desirable Skills / Knowledge: intermediate English - able to maintain basic conversations and possesses strong reading and writing skills.
  Knowledge of Excel, Power BI, and Power Automate will be considered a plus.
• Availability for internship: January 18 to December 13, 2027
• Graduation expected: December 2027 or afterwards
• Availability to work and commute to our site 4 hours per day, Monday to Friday, from 8 am to 12 pm, during the full internship program.

Steps of the process

Application review (August 17 – September 11)

Video interview (August 24 – October 2)

Interview (October 5 – October 16)

Admission (October 19 – November 13)

Start Date January 18, 2027

These are only estimated dates for the communication we will have with each candidate.

We offer you

Variety of exciting challenges with ample opportunities for development and training in a truly global landscape.

Culture that pioneers a spirit of innovation where our engineering experts drive visible results.

Equal opportunity employment experience that values diversity and inclusion.

Market competitive compensation and benefits with flexible working arrangements.

This job posting expires on September 11, 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.