Customer Onboarding Specialist Us Tech Startup

NTT DATA; A distancia; ARS 6.500.000 - 9.750.000; Jornada completa

Descripción de la vacante

A growing tech startup is seeking a Customer Onboarding Specialist to join their Sales Department. This key role is focused on ensuring a smooth transition for new clients from prospects to paying customers. Responsibilities include mastering the product, analyzing client data, and collaborating with the sales team. Ideal candidates possess a BA/BS/BE degree, are fluent in English, have at least 1 year of onboarding experience, and thrive in fast-paced environments. Offers include competitive USD salary, flexible working hours, and remote work options.

Servicios

Flexible Working Hours

100% remote work

Competitive USD salary

Paid Time Off / vacations

Local Holidays

Paid Maternity/Paternity Leave

Formación

• At least 1 year of Customer Onboarding Experience, preferably at a SaaS company.
• Thrive in startup culture: dealing with a fast pace, changing needs, and limited resources.
• Accounting knowledge desired.

Responsabilidades

• Master the product through a formal onboarding program and continued learning.
• Gather, analyze and process client data during data migrations.

Conocimientos

Fluent in English language

Problem solving

Interpersonal skills

Technical skills

Educación

BA/BS/BE degree

Descripción del empleo

Customer Onboarding Specialist Us Tech Startup

Prometeo Talent

We are currently hiring an Customer Onboarding Specialist to join our Sales Department. The purpose of this role is to ensure a successful onboarding for new clients as they transition from prospective customer to paying customer. This is the most important phase of the customer lifecycle, and the Customer Onboarding Specialist is responsible for establishing the solid foundation that drives customers’ future successes. Onboarding Specialists work in conjunction with the sales team, specifically our Account Executives, who are in charge of closing deals for new customers.

Successful Onboarders have an obsession for accuracy, a passion for helping others and problem solving, a natural knack for sales, and a blend of technical and interpersonal skills. This mid-level position is the starting point for building a successful career at the company and in the Software-as-a-Service (SaaS) industry.

Responsibilities

• Master the product through a formal onboarding program and continued learning.
• Gather, analyze and process client data during data migrations.

Requirements

• BA/BS/BE degree required
• Fluent in English language
• At least 1 year of Customer Onboarding Experience, preferably at a SaaS company
• Thrive in startup culture: dealing with a fast pace, changing needs, and limited resources
• Related experience (Channel Management, Traveltech, SaaS, Marketplaces, etc)
• Accounting knowledge desired

What do we offer?

• Flexible Working Hours
• 100% remote work
• Competitive USD salary
• Paid Time Off / vacations
• Local Holidays
• Paid Maternity/Paternity Leave

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