Contract Manager

Worldwide Clinical Trials Limited Spółka Z Ograniczoną Odpowiedzialnością; Buenos Aires; Presencial; ARS 3.000.000 - 5.000.000; Jornada completa

Descripción de la vacante

Worldwide Clinical Trials Limited Spółka Z Ograniczoną Odpowiedzialnością is seeking a Senior Manager, Infrastructure Operations to lead a team of engineers responsible for supporting production environments.

This hands-on leadership role requires strong Azure expertise, automation skills, and experience with migrations, DR, and security across cloud and on-premise setups. You will collaborate with cross-functional teams to ensure highly available, scalable infrastructure and reliable services.

Formación

• 10+ years of experience in infrastructure engineering and production support.
• 5+ years in technical leadership or management role.
• Hands-on experience with complex Microsoft Azure environments.
• Experience with cloud assessments, migrations, and architecture/design.

Responsabilidades

• Lead and manage a team of 3–6 infrastructure engineers delivering reliable infrastructure services.
• Provide technical leadership while driving infrastructure projects and operational initiatives.
• Lead cloud assessments, design work, workload migrations, and cloud implementations.
• Support and optimize complex Microsoft Azure environments and multiple subscriptions/tenants.
• Develop and maintain automation, DR plans, and infrastructure documentation.

Conocimientos

Team leadership

Cloud infrastructure

Azure

Automation

Disaster recovery

Scripting

Docker

VMware

Windows & Linux

Educación

Bachelor's degree in Computer Science / MIS / Engineering

Herramientas

Ansible

Puppet

Chef

Docker

VMware

Azure

Descripción del empleo

We are looking for a Senior Manager, Infrastructure Operations to lead a team of infrastructure engineers responsible for supporting, maintaining, and evolving mission-critical production environments.

This is a hands‑on leadership role that combines people management, technical leadership, cloud infrastructure, and operational excellence. The successful candidate will lead infrastructure engineers across both legacy and modern technology environments while actively contributing to key infrastructure and cloud initiatives.

The role will collaborate closely with Development, Architecture, Program Management, and other technology teams to ensure highly available, secure, scalable, and reliable infrastructure services.

The ideal candidate brings extensive experience supporting complex production environments, strong expertise in Microsoft Azure and cloud migrations, and proven experience leading technical teams. A strong background in automation, disaster recovery, virtualization, containers, security, and SaaS infrastructure is also essential.

Responsibilities

• Lead and manage a team of 3–6 infrastructure engineers responsible for configuring, monitoring, maintaining, and expanding application infrastructure and services.
• Provide technical leadership while remaining actively involved in infrastructure projects and operational initiatives.
• Lead cloud assessments, solution design, workload migrations, and cloud infrastructure implementations.
• Support and optimize complex Microsoft Azure environments.
• Lead infrastructure and application migration initiatives into cloud environments.
• Manage and support multiple Azure subscriptions and tenants across projects and deployment workflows.
• Implement and support Azure Site Recovery and other disaster recovery technologies.
• Provide ongoing coaching, performance feedback, mentoring, and career development to infrastructure engineers.
• Drive process improvements, operational efficiencies, automation, and service quality enhancements.
• Troubleshoot complex infrastructure and application issues across multiple application tiers.
• Create and maintain comprehensive technical documentation covering server and network topology, infrastructure components, configurations, and operational procedures.
• Develop, maintain, test, and execute Disaster Recovery (DR) plans.
• Collaborate with hosting providers, Managed Service Providers (MSPs), and external technical support organizations.
• Lead capacity planning activities and define infrastructure requirements and technical specifications for new server and networking investments.
• Support infrastructure automation using technologies such as Ansible, Puppet, Chef, or equivalent tools.
• Support containerized environments using Docker or equivalent container technologies.
• Develop and maintain automation and scripting solutions across Windows and Linux environments.
• Support infrastructure security and compliance initiatives across cloud and self-hosted environments.
• Serve as a technical project lead for major infrastructure initiatives, ensuring milestones and critical deliverables remain on track.
• Evaluate emerging technologies and identify opportunities to improve infrastructure reliability, scalability, security, and performance.
• Participate in after-hours maintenance, upgrades, troubleshooting, and on-call support when required.

Requisitos

• 10+ years of experience in infrastructure engineering, infrastructure operations, systems administration, or application support within production environments.
• At least 5 years of experience in a technical leadership or management role.
• Proven experience managing and mentoring infrastructure engineering teams.
• Strong hands‑on experience supporting applications and infrastructure in complex Microsoft Azure environments.
• Experience with cloud assessments, architecture/design, and workload migrations.
• Experience using automation technologies to support Azure migration projects.
• Hands‑on experience with Azure Site Recovery.
• Experience creating and managing multiple Azure subscriptions and tenants.
• Strong understanding of Disaster Recovery, high availability, infrastructure resiliency, and capacity planning.
• Experience with Docker, Docker CE, Docker Data Center, or equivalent container technologies.
• Experience with infrastructure automation/configuration management tools such as Ansible, Puppet, or Chef.
• Strong scripting and automation skills across Windows and Linux environments.
• Working knowledge of Microsoft SQL Server and the broader Microsoft technology ecosystem.
• Knowledge of VMware virtualization technologies and cloud infrastructure within managed service environments.
• Working knowledge of data center infrastructure, facilities, servers, networking, and hardware.
• Experience with physical and logical security within self‑hosted infrastructure environments.
• Strong understanding of SaaS infrastructure and operating platforms, preferably at a design or architecture level.
• Experience troubleshooting complex infrastructure and application issues in production environments.
• Strong understanding of infrastructure documentation, server/network topology, monitoring, and operational best practices.
• Excellent technical leadership, analytical, research, and problem‑solving skills.
• Excellent verbal and written communication skills.
• Strong customer and service‑oriented mindset.
• Ability to work effectively with cross‑functional technical teams and external service providers.
• Availability to participate in on‑call rotations and occasional after‑hours maintenance activities.
• Bachelor’s degree in Computer Science, Management Information Systems (MIS), Engineering, or a related technical field.

Preferred Qualifications

• Experience working with SSAE-16, SOC 1, SOC 2, or similar security and compliance frameworks.
• Experience supporting large‑scale or mission‑critical SaaS platforms.
• Experience working with Managed Service Providers (MSPs), hosting providers, and hybrid cloud environments.
• Strong background in infrastructure modernization and migration from legacy environments to cloud platforms.