Client Onboarding Specialist (Night Shift), Bulgaria

Medium; Güer Aike; Presencial; ARS 6.500.000 - 9.750.000; Jornada completa

Descripción de la vacante

A leading financial technology company is looking for a Client Onboarding Specialist for the night shift in Santa Cruz, Argentina. The successful candidate will perform due diligence on new clients, monitor ongoing relationships, and ensure compliance with internal policies. A relevant Bachelor's degree and experience in onboarding are required, with knowledge of fintech seen as an advantage. This role offers strong communication and problem-solving opportunities, along with a comprehensive benefits package.

Servicios

Medical insurance package with extended coverage

Attractive annual leave entitlement

Work perks: visa card provided upon joining

Formación

• Relevant Bachelor's degree is mandatory.
• Experience in client onboarding.
• Ability to work late/night shifts.

Responsabilidades

• Perform due diligence on new customers by requesting KYB/KYC information.
• Investigate high risk clients and report as necessary.
• Maintain continuous contact with customers to keep files updated.

Conocimientos

Client onboarding experience

Communication skills

Problem solving

Initiative and integrity

Educación

Relevant Bachelor's degree

Herramientas

Microsoft Windows

Descripción del empleo

Client Onboarding Specialist (Night shift), Bulgaria

ARS 6.500.000 - 9.750.000

Job Responsibilities:

• Perform the due diligence on new customers, requesting the KYB/KYC information, documentation, review and verification of received documentation and making an analytical risk assessment;
• Perform Know Your Customer/Business reviews during customer onboarding, as well as subsequent monitoring based on internal policies;
• Investigate high risk clients and report as necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the customer files;
• Participate in composing KYC/KYB - related operational policies and procedures;
• Periodically evaluate existing customers according to established policies and procedures;
• Maintain continuous contact with customer in order to keep customer files updated;
• Process amendments on customer records in various applications;
• Provide support and knowledge sharing to cross functional teams in Operations;
• Assess ongoing work streams and provide feedback for operational improvements;
• Achieve individual and team goals, based on quantitative and qualitative standards;
• Have a thorough understanding of client’s business and related parties in order to monitor client’s activities;
• Specific projects which may rise from time to time.

Job Requirements:

• Relevant Bachelor's degree is mandatory;
• Experience in client onboarding;
• Experience in the field of fintech is a plus;
• Ability to work late/night shifts;
• The Analyst should preferably have basic knowledge of the applicable legislation in the field of financial technologies/services;
• The Analyst must have a reasonable understanding of the Company’s business;
• The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company;
• Strong written and verbal communication skills;
• Excellent decision making skills, effective problem solving skills, as well as skills to work independently and in team;
• Integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position;
• Microsoft Windows knowledge and data management is considered a plus;
• Additional language is a plus.
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement including: birthday, work anniversary
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
• Work Perks: visa card provided upon joining
• Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.