Applications Specialist

RM Staffing B.V.; A distancia; ARS 9.750.000 - 12.500.000; Jornada completa

Descripción de la vacante

A staffing company is looking for an Application Specialist in Buenos Aires, Argentina. The role involves maintaining technology KPIs and partnering on projects in a dynamic environment. Ideal candidates will have experience with APIs and cloud-based technologies and be proficient in project management tools like Jira. The position offers a monthly salary of $1,500 and allows for remote work, fostering a collaborative atmosphere with other teams.

Servicios

Work from home

Monthly salary of $1,500

Formación

• 2+ years of experience with API and cloud-based technologies.
• Experience with project management tools like Confluence and Jira.
• Must be bilingual in English (75-80%).

Responsabilidades

• Research and deliver new tools to support efficiency.
• Manage and maintain Technology & Application KPIs.
• Partner with Work Force Management and BI teams.

Conocimientos

API knowledge

Cloud-based technologies

Project management tools

Bilingual (English)

Educación

Bachelor's

Herramientas

Atlassian Confluence

Jira

Microsoft Office Visio

Zendesk

Descripción del empleo

As the Application Specialist, you would be responsible for development, analysis and maintenance of Technologies & Applications in order to support the Global Member Services team, Senior Leadership Team and other key business stakeholders.This individual would be part of the TAP (Technology & Product) team.This role will have the opportunity to oversee and partner on projects with Analysts, Project Managers, Product Managers, as well as technology team members in other departments.This position would report to the TAP leadership team to determine daily, weekly, monthly, and yearly priorities for addressing the organization’s growing Technologies & Applications needs.Responsibilities:- Research and deliver new toolsets to leverage in conjunction to current and future- Support the development of project plans to implement system changes helpingbecome more efficient and optimize costs.- Manage and maintain Technology & Application KPIs (Key Performance Indicators) for daily,weekly, monthly, quarterly, and yearly reportsfeature changes- Reiterate, develop, and maintain weekly and monthly updates for Senior Leadership and Leadership Teams- Partner with Work Force Management and BI (Bussiness Intelligence) teams to- Manage and maintain Partner relations between key technology solutions- Work within Jira and Asana to maintain visibility and accountabilityRequired Skills:- 2+ years of experience with API (Application Program Interface) and cloud-basedtechnologies & tool-sets- Experience with project management tools like Atlassian Confluence, Jira, and Microsoft Office Visio Charts- Experience with Genesys Cloud architect- Experience with Zendesk- Ability to stick to deadlines and complete projects in a timely manner- Good follow-through on projectsMust be bilingual (english 75-80% spoken)Resume in englishWe offer $1,500 us dollars monthyWork from homeSalary: $202,920.00 per monthApplication Question(s):- Available to work in pacific standard timeEducation:- Bachelor's (required)Experience:- experience with CRM: 2 years (required)- experience with API: 2 years (required)- Experience with project management tools: 1 year (required)- Experience with Genesys Cloud architect: 1 year (required)- Experience with Zendesk: 1 year (required)Language:- English 75- 80% (required)

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