Account Manager

Sur; Quilmes; On-site; ARS 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work

Well-being day

Sign-on bonus

Job summary

Zebra in Buenos Aires, Argentina seeks a Junior Key Account Manager to manage strategic accounts and channel partners. You will drive transactional and moderately complex sales across Zebra's hardware, software, and RFID solutions, collaborating with cross-functional teams to ensure high customer satisfaction.

The role emphasizes relationship-building, solution selling, and knowledge of Zebra's portfolio, with opportunities to learn and grow in a market-focused environment.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Engineering, or related field.
• 1.5–3 years in B2B tech sales, Inside Sales, or Channel Account Management.
• Advanced English for regional/global communication.

Responsibilities

• Build and nurture relationships with key accounts and partners.
• Develop and execute sales strategies aligned with Zebra's goals.
• Maintain deep product knowledge to advise on Zebra solutions and ROI.

Skills

Account management

CRM tools

English fluency

Sales strategy

Cross-functional collaboration

Education

Bachelor's degree in Business/Marketing/Engineering

Tools

Salesforce / SFDC

Job description

Buenos Aires, Argentina
Full time
JR

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward‑thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about‑locally and globally. Come make an impact every day at Zebra.

What We’re Looking For

To support the expansion of Zebra’s market share by managing and nurturing relationships with assigned accounts and channel partners. A Junior KAM at Zebra acts as a strategic bridge, driving transactional and moderately complex solution sales (such as Mobile Computing, Barcode Scanning, RFID, and Software solutions) across key verticals. The role operates under general supervision, making decisions of moderate complexity that directly impact project deliverables, and exercising professional judgment to assess operational trade‑offs.

1. Account Management & Relationship Building

• Build and maintain strong, long‑lasting customer relationships with key stakeholders and decision‑makers within assigned accounts.
• Identify opportunities to upsell and cross‑sell within existing accounts to maximize revenue potential and increase Zebra’s wallet share.
• Work closely with internal cross‑functional teams (e.g., technical pre‑sales, marketing, product development, and channel operations) to ensure seamless service delivery and high customer satisfaction.

2. Strategic Sales Execution

• Develop and execute comprehensive sales strategies aligned with both Zebra’s organizational goals and customer business objectives.
• Apply solution‑selling techniques to propose tailored products and services that effectively address customer challenges and deliver measurable business results.
• Meet or exceed individual sales quotas, revenue targets, and customer satisfaction benchmarks.

3. Solution Expertise & Market Alignment

• Develop and maintain a deep understanding of Zebra products, solutions, and technologies to effectively address customer needs and provide tailored recommendations.
• Contribute to the development of business products and services while understanding, respecting, and adhering to multi‑business protocols and internal guidelines.
• Monitor industry trends and competitor activities to position Zebra’s solutions effectively in the market.

Decision‑Making & Autonomy (Scope of Work)

• Work under general supervision, receiving guidance on overall objectives but owning the tactical execution.
• Make decisions of moderate complexity that directly impact project deliverables and account milestones.
• Exercise judgment in approach, demonstrating the agility to assess situations and handle trade‑offs when navigating client or channel requirements.

Requirements & Competencies

• Education: Bachelor's degree in Business Administration, Marketing, Engineering, or a related technology field.
• Experience: 1.5 to 3 years of experience in B2B technology sales, Inside Sales, or Channel Account Management (experience in hardware distribution, telecom, or SaaS is a plus).
• Key Systems: Familiarity with CRM tools (ideally Salesforce / SFDC) to track opportunities and manage sales pipelines.
• Language: Advanced / Fluent English (essential for interacting with regional leadership and global teams).

1. B2B Sales & Account Management Basics

• Relationship Management: Ability to nurture, build, and maintain long‑term trust‑based relationships with key decision‑makers and partner ecosystems.
• Sales Cycle Management: Familiarity with the end‑to‑end B2B sales cycle, including prospecting, qualifying leads, managing pipeline health, and closing deals.
• Pipeline & Forecast Accuracy: Proficiency in tracking sales opportunities, utilizing CRM software (preferably Salesforce / SFDC), and submitting weekly sales forecasts.

2. Business & Financial Acumen

• Solution Selling & ROI Articulation: Ability to clearly communicate the Return on Investment (ROI) of Zebra’s hardware and software portfolios to address operational pain points.
• Market & Competitive Intelligence: Capability to conduct basic competitor analysis and pricing reviews to effectively position Zebra against competitors.

3. Channel & Partner Enablement (Zebra’s Core Model)

• Indirect Sales Ecosystems: Understanding of how to sell through and support distributors, Tier 1/2 resellers, and independent software vendors (ISVs).
• Co‑Marketing & Funding: Basic knowledge of driving joint business activities and coordinating Marketing Development Funds (MDF) to support partner campaigns.
• Joint Business Planning (JBP): Supporting senior sales leaders in developing basic joint plans with partners to capture larger market wallet share.

4. Technical Aptitude & Zebra Portfolio Familiarity

• Product Knowledge: Readiness to learn and build a basic‑to‑moderate understanding of Zebra’s core portfolio, including Enterprise Mobile Computers & Tablets; Barcode Scanners & Thermal Printers; RFID & Locationing Technologies; SaaS / Enterprise Software Solutions.
• Cross‑Functional Collaboration: Ability to sync with Solutions Engineers, Technical Support, and Product Managers to resolve minor technical compatibility issues during a sale.

5. Soft Skills & Productivity Tools

• Excellent Communication & Presentation Skills: Confident in delivering product demonstrations and business reviews virtual or over the phone.
• Agile Mindset & Proactivity: High degree of self‑motivation, strong work ethic, and adaptability in a fast‑paced technology landscape.
• MS Office Proficiency: Advanced skill level in MS Excel (for data and pricing reviews), PowerPoint (for customer presentations), and Outlook.

Ideal Candidate Requirements (Qualifications)

• Education: Bachelor's degree in Business, Marketing, Engineering, or a related technology field.
• Experience: 1.5 to 3 years of experience in B2B tech sales, Inside Sales, or Channel Account Management (hardware or SaaS background is highly preferred).
• Language: Advanced or fluent English communication skills (written and spoken).

Benefits

We understand the importance of work‑life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well‑being day to promote revitalization and success.

Join us and earn $1000 USD Sign‑on Bonus