Account Management Operations Specialist

Assurant, Inc.; Buenos Aires; On-site; ARS 900,000 - 1,500,000; Full time

Job summary

The Coca-Cola Company in Buenos Aires is seeking a Quality Systems Analyst to ensure IBMS compliance, drive audit readiness, and strengthen the culture of operational excellence at the Buenos Aires Concentrates Plant.

This role partners across functions to support food safety, product quality, and regulatory compliance, including KORE, GMP, and ISO standards, while championing continuous improvement initiatives.

Qualifications

• Bachelor's degree in Food Science, Food Chemistry, Chemistry or related discipline.
• 2+ years of experience in Quality Systems or Food Safety within food manufacturing.
• Experience supporting quality and food safety management systems in a regulated environment.
• Knowledge of GMP and international management system standards.
• Experience participating in internal and external audits.

Responsibilities

• Maintain an effective Integrated Management System aligned with corporate requirements and international standards.
• Act as SME on KORE requirements to ensure ongoing compliance and system effectiveness.
• Lead Document Control Program using EtQ Reliance and ensure governance across the organization.
• Coordinate continual improvement initiatives including CAPAs, root cause analysis, and organizational learning.
• Support internal audit programs (GMP, Food Defense, management system audits) and help develop internal auditors.
• Administer quality system platforms (EtQ Reliance) and provide user training and support.
• Collaborate with Food Safety, Food Defense, and Food Fraud teams to strengthen food safety culture and allergen management against standards like FSSC 22000 and FSMA.
• Coordinate external audit activities with certification bodies, ensuring timely closure of findings.
• Monitor system performance, identify risks and opportunities, and communicate trends to leadership.
• Support risk assessments and change management with proper implementation of operational changes.

Skills

Quality Systems

GMP

Audits

Document Control

Risk Management

Continuous Improvement

EtQ Reliance

ISO 9001

KORE requirements

English Proficiency

Education

Bachelor's degree in Food Science / Chemistry / Chemical Engineering

Tools

EtQ Reliance

Job description

At The Coca‑Cola Company, we are driven by our purpose to refresh the world and make a difference. We continuously strive to deliver the highest standards of quality, food safety, sustainability, and operational excellence across our global network. Our manufacturing teams play a critical role in ensuring that every product meets the expectations of our customers and consumers while supporting a culture of innovation and continuous improvement. (coca-colacompany.com) ( are looking for a Quality Systems Analyst to join our team at the Buenos Aires Concentrates Plant. This role is ideal for a detail-oriented and collaborative professional who is passionate about quality systems, food safety, compliance, and continuous improvement. The successful candidate will serve as a key partner across the organization, supporting the effectiveness of our Integrated Business Management System (IBMS), ensuring compliance with KORE requirements, and helping strengthen a culture of operational excellence through audits, risk management, and process improvement initiatives.

What You'll Do for Us

• Support all functions in maintaining an effective and up-to-date Integrated Management System that ensures compliance with corporate requirements, regulatory expectations, and international standards.
• Act as a subject matter expert on KORE requirements, providing guidance and support to ensure ongoing compliance and system effectiveness.
• Lead the Document Control Program, managing controlled documentation within EtQ Reliance and ensuring accuracy, accessibility, and governance across the organization.
• Coordinate and promote continual improvement initiatives, including quality notifications, corrective and preventive actions, root cause analysis, and organizational learning processes.
• Support the implementation and execution of internal audit programs, including GMP, Food Defense, and management system audits, while helping develop and maintain a network of internal auditors.
• Maintain and administer quality system platforms, including EtQ Reliance for Document Control and Change Management, while providing training and support to users.
• Partner with Food Safety, Food Defense, and Food Fraud teams to strengthen food safety culture, allergen management programs, and compliance with FSSC 22000, FSMA, and corporate requirements.
• Coordinate external audit activities with certification bodies and corporate stakeholders, ensuring timely closure of findings and implementation of corrective actions.
• Monitor system performance, identify risks and opportunities, prepare management review inputs, and communicate key trends and recommendations to leadership.
• Support change management processes by participating in risk assessments, evaluating operational impacts, and ensuring effective implementation of operational and project-related changes.
• Support compliance with ISO 9001, FSSC 22000, and the coordination of activities related to ISO 14001, ISO 45001, and ISO 17025 standards.

What Are the Qualifications Needed

Minimum Qualifications

• Bachelor's degree in Food Science, Food Chemistry, Chemistry, Chemical Engineering, or a related discipline.
• Minimum 2 years of experience in Quality Systems, Food Safety, Quality Assurance, Integrated Management Systems, or similar roles within the food manufacturing industry.
• Working knowledge of food manufacturing processes and their interactions across operations.
• Experience supporting quality and food safety management systems in a regulated manufacturing environment.
• Knowledge of KORE requirements, Good Manufacturing Practices (GMP), food safety principles, and international management system standards.
• Experience participating in internal and external audits.
• Intermediate English proficiency, with the ability to communicate with global stakeholders, participate in audits, and interpret corporate requirements.
• Strong analytical, problem-solving, planning, and organizational skills.

Leadership & Behavioral Competencies

• Ability to influence and collaborate effectively across multiple functions.
• Strong communication and stakeholder management skills.
• Demonstrated accountability, integrity, and attention to detail.
• Systems-thinking mindset with a strong continuous improvement orientation.
• Ability to facilitate cross-functional problem-solving and drive compliance through engagement and partnership.
• Strong teamwork, planning, decision-making, and organizational capabilities.
• Results-oriented mindset with the ability to understand business priorities while maintaining quality and food safety standards.

What We'll Do for You

• Make a meaningful impact: You'll play a key role in protecting product quality, food safety, and compliance while helping strengthen a culture of continuous improvement at a strategic concentrates manufacturing operation.
• Grow your career: You'll collaborate with regional and global stakeholders, gain exposure to international standards and best practices, and develop expertise within one of the world's most recognized companies.
• Learn and innovate: You'll work in an environment that values curiosity, collaboration, and continuous learning, empowering you to contribute ideas, lead improvements, and expand your professional capabilities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

About Abbott

Abbott is a global healthcare leader that creates breakthrough science to improve people's health. We are always looking toward the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do meaningful work, grow and learn, care for yourself and your family, be your true self, and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world