With Relocation Support Korean SpeakingCustomer Support Representative

Cross Border Talents; Ras Al Khaimah; On-site; AED 33,000 - 60,000; Full time

Benefits offered by this job

Onsite role

Competitive benefits

Job summary

Cross Border Talents is seeking a Junior Korean-speaking Customer Support representative to join our Ras Al Khaimah team onsite. You will respond to inquiries via phone, email and chat in Korean, ensuring accurate and timely support for our clients.

This role is ideal for someone eager to start a career in customer support in an international setting. The position requires fluency in Korean, basic English, and strong communication skills.

Qualifications

• Fluency in Korean (written and spoken) mandatory.
• Basic English is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced 24/7 environment.
• Eagerness to learn and grow in customer support.
• Onsite in Ras Al Khaimah, 24/7 rotation shifts, 8 hours/day, 5 days/week.

Responsibilities

• Respond to customer inquiries via phone, email and chat in Korean, providing accurate and timely support.
• Assist customers with questions about products, services and accounts.
• Resolve customer issues efficiently and escalate complex cases when necessary.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with team members to meet performance targets and ensure high-quality service.

Skills

Korean language

Customer service

English (basic)

Tools

CRM system

Job description

Job Title: Customer Support Korean Speaking (Junior)
Location: Ras Al Khaimah UAE (Onsite)
Start Date: ASAP

About the Role:
We are looking for a motivated Korean-speaking Customer Support representative to join our team in Ras Al Khaimah. This is an excellent opportunity for candidates eager to start a career in customer support and provide exceptional service to clients.

Key Responsibilities:

• Respond to customer inquiries via phone email and chat in Korean providing accurate and timely support.

• Assist customers with questions about products services and accounts.

• Resolve customer issues efficiently and escalate complex cases when necessary.

• Maintain accurate records of customer interactions in the CRM system.

• Collaborate with team members to meet performance targets and ensure high-quality service.

Requirements:

• Fluency in Korean (both written and spoken) is mandatory.

• Basic proficiency in English is a plus.

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced 24/7 environment.

• Eagerness to learn and grow in a customer support role.

• Availability to work onsite in Ras Al Khaimah 24/7 rotation shifts 8 hours per day 5 days per week.

What We Offer:

• Onsite role in a dynamic and collaborative work environment.

• Competitive salary and benefits.

• Immediate start join the team ASAP.

• Opportunity to develop a career in customer support in an international setting.