Welcome Ambassador

W Hotels; Dubai; Presencial; AED 67 000 - 100 000; Tempo integral

Resumo da oferta

The Guest Arrival Expert at W Hotels Dubai Marina welcomes guests, guiding them through arrival and departure experiences to make memories from first smile to last impression.

They address requests, complete routine reports, share local highlights, and maintain professional appearance and brand standards while moving through the lobby and public spaces.

This full-time, non-management role requires mobility, energy, and a hands-on approach to guest satisfaction in a luxury setting.

Qualificações

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilidades

• Welcome guests and assist with arrival and departure experiences to ensure a memorable visit.
• Address guest requests, complete routine reports, and share highlights of the local area.
• Maintain professional appearance and brand standards while moving through lobby and public spaces.

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Additional Information

Job Number 26133155

Job Category Rooms & Guest Services Operations

Location King Salman Bin Abdulaziz Al Saud Street, Dubai Marina, Dubai 213084, United Arab EmiratesVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.