Warehouse Assistant II

DHL Global Forwarding; Dubai; On-site; AED 110,000 - 147,000; Full time

Job summary

A leading logistics provider in Dubai is seeking a Warehouse Assistant II to help manage warehouse operations, including receiving and packing goods, and operating forklifts. The position requires less than 2 years of experience and relevant certifications. Join a global team focused on connecting people and improving lives through logistics.

Benefits

Competitive salary

Career development opportunities

Qualifications

• Less than 2 years of experience preferred in warehouse operations.
• Certification in material handling is advantageous.
• Ability to operate gas or electric powered forklift truck.

Responsibilities

• Receive and store goods while optimizing warehouse space.
• Pack items for shipment based on specifications.
• Operate forklifts to move materials efficiently.

Skills

Forklift operation

Inventory management

Problem-solving

Education

Vocational/Specialized/Technical/Certification

Tools

Warehouse management systems

Job description

Warehouse Assistant II – Dubai, United Arab Emirates

Would you like to be part of the most international company in the world? DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist, offering standardized transport and highly specialized end‑to‑end solutions worldwide. Join our amazing team and make a difference by connecting people across the globe.

Responsibilities

• Under supervision receive goods, accurately sort, label and store goods ensuring warehouse space optimization.
• Verify items against shipment records, inspect condition for damages/defects, and update received and shipped items per established procedures.
• Ensure proper routing of materials while transporting them between departments.
• Verify and pack items for shipment according to specifications and applicable transportation method.
• Maintain and log the movement of incoming and outgoing materials and products.
• Perform order fulfilment based on customer requirements.
• Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules.
• Resolve recurring delivery issues per defined processes, systems and methods.
• Undertake repetitive tasks related to movement, tools and packaging (e.g., pickers and packers).
• Operate gas or electric powered forklift truck to move, stack, stage, load or unload materials, parts, finished goods, etc.; may use a hi‑rise to load items in storage racks.
• Process applicable documentation during package/freight pick‑up or arrival at warehouse.
• Operate a scanner to process all incoming and outgoing shipments.
• Arrange daily pick‑up schedules and dispatch pick‑up delivery information promptly and efficiently.
• Ensure forklifts and equipment are properly checked, used and maintained daily.
• Support general admin tasks related to shipment processing and documentation, send status information and accept/securing over‑the‑counter payments.
• Answer basic queries from customer service and sales for shipment tracking and resolve issues related to misplaced shipments.
• Stay updated with methods of use of all equipment and obtain related certifications for loading, unloading and material handling equipment.

Stakeholders

• Explain facts, practices, policies, etc. to others within the organization adhering to defined procedures, standards and guidelines.
• Support and primarily interact with colleagues of own team.
• Communicate information that requires some explanation or interpretation.
• Address task‑related issues to maintain work relationships.

Management Responsibility

• Individual contributor without direct responsibility for leading others.

Required Qualifications

• Education Level: Vocational/Specialized/Technical/Certification.
• Experience Level: less than 2 years.

We Offer

• Opportunities in a global company where you can contribute your ideas and skills to move toward shared goals.
• Possible further career development.
• Competitive salary.

Why join DHL Global Forwarding?

We are part of DHL Group – the world’s leading logistics provider with operations in over 220 countries. Our TOP EMPLOYER prestigious certification attests to our best‑in‑class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development. The development of talented women remains a key focus area.

• The largest global network with more than 30,000 passionate employees.
• The most efficient processes and fastest response times.
• The best solutions and best customer service.

Our Vision

The Logistics Company for the World.

Our Mission

Excellence. Simply Delivered.

Our Purpose

Connecting People, improving lives.

Our Values

Respect & Results

Our Goals

Employer, Provider, and Investment of Choice, Living Responsibility.

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.