Wallet Product and Operations Manager - UAE

Crypto Pro Network

Abu Dhabi

On-site

AED 441,000 - 661,000

Full time

3 days ago

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Job summary

Binance is hiring a Wallet Product and Operations Manager for UAE to oversee daily wallet operations, monitor blockchain transactions, and maintain wallet uptime in a fast-paced crypto environment. The role involves cross-functional collaboration with support, regulators, and auditors to ensure compliance and product improvements.

Candidates should have 5+ years in crypto wallet operations, familiarity with EVM and DeFi, and strong problem-solving and communication skills for a high-stakes,

Qualifications

5+ years in crypto wallet operations or related role.
Familiarity with EVM, Polkadot, Cosmos, etc.
Familiarity with on-chain analysis tools and DeFi protocols.
Familiarity with wallet infrastructure (nodes, signing services, custody models).
Excellent problem-solving and communication skills.
Ability to stay calm under pressure in a 24/7 crypto environment.
Experience in Tradfi custody is a plus.

Responsibilities

Oversee daily wallet operations, deposits and withdrawals.
Monitor blockchain transactions, ensure timely processing and resolve delays.
Maintain uptime of exchange wallets and coordinate network upgrades.
Collaborate with teams to resolve wallet-related inquiries and ensure safeguards.

Skills

Crypto wallet ops

Blockchain infra

On-chain analysis

DeFi protocols

Wallet custody

Problem-solving

Communication

Pressure management

Tradfi custody

Job description

Wallet Product and Operations Manager - UAE

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

Wallet Management:
Oversee daily operations of exchange wallets, including deposits, withdrawals.
Monitor blockchain transactions to ensure timely processing and resolve delays or failures.
Maintain operational uptime of exchange wallets.
Coordinate and complete network upgrades, token events and testing with no issues.
Prepared monthly wallet balance and transaction reports for regulatory submission to FSRA
Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards.
Continuously review existing risk and controls to prevent potential future impact to the firm or users.
Process Optimization:
Review internal processes and simplify or automate processes to enhance efficiency and users experience.
Analyze competitor product and industry trends to identify potential product/process enhancements.
Cross-Functional & External Collaboration:
Work with Customer Support to resolve wallet-related user inquiries.
Partner with Stakeholders across various departments to solve customer pain-points and enhance our productCommunicate and collaborate with regulators, auditors and external parties for licensing and other certifications as required.

Responsibilities

Wallet Management:
Oversee daily operations of exchange wallets, including deposits, withdrawals.
Monitor blockchain transactions to ensure timely processing and resolve delays or failures.
Maintain operational uptime of exchange wallets.
Coordinate and complete network upgrades, token events and testing with no issues.

Risk Mitigation & Compliance:
Prepared monthly wallet balance and transaction reports for regulatory submission to FSRA
Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards.
Continuously review existing risk and controls to prevent potential future impact to the firm or users.

Process Optimization:
Review internal processes and simplify or automate processes to enhance efficiency and users experience.
Analyze competitor product and industry trends to identify potential product/process enhancements.

Cross-Functional & External Collaboration:
Work with Customer Support to resolve wallet-related user inquiries.
Partner with Stakeholders across various departments to solve customer pain-points and enhance our productCommunicate and collaborate with regulators, auditors and external parties for licensing and other certifications as required.

Requirements

5+ years in crypto wallet operations, blockchain infrastructure, or a related role.
Familiarity with various blockchain technologies notwithstanding EVM, Polkadot, Cosmos, etc.
Familiarity with on-chain analysis tools, DeFi protocols, and new projects.
Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody).
Excellent problem-solving and communication skills.
Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis.
Ability to thrive in a fast-paced, 24/7 crypto environment, passionate and self starter.
Experience in Tradfi - Custody experience is a plus.

Requirements

5+ years in crypto wallet operations, blockchain infrastructure, or a related role.
Familiarity with various blockchain technologies notwithstanding EVM, Polkadot, Cosmos, etc.
Familiarity with on-chain analysis tools, DeFi protocols, and new projects.
Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody).
Excellent problem-solving and communication skills.
Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis.
Ability to thrive in a fast-paced, 24/7 crypto environment, passionate and self starter.
Experience in Tradfi - Custody experience is a plus.

Why Binance

Shape the future with the world’s leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique, fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice .We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Wallet Product and Operations Manager - UAE at Binance: FAQ

Where is the Wallet Product and Operations Manager - UAE role at Binance based?

The Wallet Product and Operations Manager - UAE role at Binance is based in UAE, Abu Dhabi / Hong Kong / Taiwan, Taipei / Asia / UAE, Dubai. Check the job description for any remote or hybrid options.

What skills are required for the Wallet Product and Operations Manager - UAE role at Binance?

This Wallet Product and Operations Manager - UAE role is associated with the following skills and technologies: