Waiter/Waitress - Grand Club

Grand Hyatt Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is looking for a service-oriented professional to provide exceptional, personalized guest service. The ideal candidate will ensure every interaction reflects the warmth of Hyatt hospitality. Responsibilities include providing attentive service, presenting food and beverage options, and maintaining a welcoming environment. Prior experience in luxury hospitality is preferred, along with strong attention to detail and flexibility in working hours.

Qualifications

• Previous experience in a luxury hospitality environment or VIP guest service is preferred.
• Strong attention to detail and a proactive approach to anticipating guest needs.
• Flexibility to work split shifts as the Club Lounge operates throughout the day.

Responsibilities

• Provide attentive, personalized, and friendly service to all Club Lounge guests.
• Present food and beverage offerings with confidence and strong product knowledge.
• Maintain a clean, organized, and inviting lounge environment at all times.
• Anticipate guests' needs and respond promptly and professionally to requests.
• Coordinate effectively with kitchen and service teams to ensure seamless operations.

Skills

Attention to detail

Guest service

Food and beverage knowledge

Job description

We are seeking a service-oriented professional to join our team. This role is ideal for individuals who take genuine pride in delivering exceptional, personalized guest service.

Role Overview

You will play a key role in creating a refined and memorable guest experience. You will ensure that every interaction reflects the warmth, attentiveness, and excellence of Hyatt hospitality, consistently exceeding guest expectations.

Key Responsibilities

• Provide attentive, personalized and friendly service to all Club Lounge guests
• Present food and beverage offerings with confidence, attention to detail and strong product knowledge
• Maintain a clean, organized, and inviting lounge environment at all times
• Anticipate guests needs and respond promptly and professionally to requests
• Coordinate effectively with kitchen and service teams to ensure seamless operations

Qualifications

• Previous experience in a luxury hospitality environment or VIP guest service is preferred
• Strong attention to detail and a proactive approach to anticipating guest needs
• Flexibility to work split shifts, as the Club Lounge operates throughout the day
• Sound knowledge of food and beverage service standards
• Adherence to company grooming standards

If you are enthusiastic about creating memorable guest experiences and growing your career within Hyatt, we encourage you to apply.