Waiter & Waitress at Waldorf Astoria Dubai International Financial Centre

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Dubai is seeking a Waiter/Waitress to provide outstanding service to guests at Waldorf Astoria. Responsibilities include managing guest queries, serving beverages, and ensuring the timely delivery of food and beverage orders. The ideal candidate will have a positive attitude, excellent communication skills, and a commitment to high service levels.

Qualifications

• Previous experience in a luxury environment is advantageous.

Responsibilities

• Manage guest queries in a friendly and efficient manner.
• Serve beverages according to licensing regulations.
• Ensure knowledge of menu and all products.
• Maintain mise-en-place at all stations.
• Ensure timely delivery of Food and Beverage orders.

Skills

Positive attitude

Excellent communication skills

Customer service commitment

Excellent grooming standards

Flexibility

Teamwork

Job description

EOE/AA/Disabled/Veterans

A Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Excellent communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a luxury environment

A Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre is responsible for serving guests in a friendly, timely and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing

As a Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre you are responsible for serving guests in a friendly, timely and efficient manner to deliver an excellent Guest and Member experience. A Waiter/Waitress will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely and efficient manner
• Serve alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Knowledge of Forbes standards
• Ensure knowledge of menu and all products
• Ensure mise-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner

Required Experience

Intern