Waiter / Waitress

Media Rotana; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in the United Arab Emirates is seeking dynamic Food & Beverage professionals. Ideal candidates should have a diploma in hospitality, experience as a Waiter/Waitress, and a strong focus on customer service in a busy environment. Responsibilities include providing high-quality service, managing hygiene standards, and maximizing revenue through upselling.

Qualifications

• Previous experience as a Waiter/Waitress in a high-volume restaurant.
• Good command of English.
• Previous vocational training in food & beverage.

Responsibilities

• Perform all necessary tasks to service food and beverage.
• Greet and seat customers professionally.
• Acquire in-depth knowledge of the food and beverage menu.

Skills

Customer Focus

Teamwork

Adaptability

Interpersonal skills

Education

Diploma/degree in hospitality

Job description

Job Overview

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

Responsibilities

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Qualifications and Skills

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands‑on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork