Waiter/Waitress

FAIRMONT; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Ras Al-Khaimah is seeking a professional Waiter/Waitress to join their team. You will be key in providing exceptional customer service and ensuring a memorable dining experience. Candidates should have at least 1 year of experience in a 4-5 star hotel or upscale restaurant, with strong communication skills and a customer-oriented mindset. Flexibility to work various shifts is required.

Qualifications

• Minimum of 1 year experience in a 4-5 star hotel or upscale restaurant setting.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet and seat guests warmly.
• Take accurate food and beverage orders.
• Serve food and drinks promptly and efficiently.

Skills

Excellent communication skills

Customer service orientation

Ability to multitask

Knowledge of food safety

Education

Diploma or degree in vocational hospitality

Job description

Overview

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking a professional and friendly Waiter/Waitress to join our team in Ras Al-Khaimah, United Arab Emirates. As a key member of our food and beverage team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Responsibilities

• Greet and seat guests in a warm and welcoming manner
• Take accurate food and beverage orders, demonstrating knowledge of menu items and daily specials
• Serve food and drinks promptly and efficiently, adhering to established service standards
• Maintain a clean and organized dining area, including tables, chairs, and service stations
• Process payments accurately and handle cash and credit card transactions
• Collaborate with kitchen staff to ensure timely food preparation and delivery
• Address guest inquiries and concerns promptly and professionally
• Assist in opening and closing procedures of the restaurant
• Comply with all food safety and hygiene regulations
• Participate in regular team meetings and training sessions to enhance service quality
• Adapt to varying work schedules and assist in other areas of the restaurant as needed

Qualifications

• Diploma or degree in vocational hospitality preferred
• Minimum of 1 year experience in a 4-5 star hotel or upscale restaurant setting (fresh graduates may be considered)
• Excellent communication and interpersonal skills
• Strong customer service orientation with a friendly and professional demeanor
• Ability to work efficiently in a fast-paced, high-pressure environment
• Basic math skills for handling financial transactions
• Physical stamina to stand and walk for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Knowledge of food safety and hygiene practices
• Proficiency in English; knowledge of additional languages is a plus
• Ability to multitask and prioritize responsibilities effectively
• Team-oriented mindset with a willingness to assist colleagues as needed

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.