Waiter/Waitress

RIXOS; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in Ras Al-Khaimah is seeking a friendly Waiter/Waitress to provide exceptional customer service. Responsibilities include greeting guests, taking orders, and maintaining cleanliness. Ideal candidates should have at least 1 year of experience in a 4-5 star hotel or upscale restaurant. Strong communication and customer service skills are essential, along with the ability to work efficiently in a dynamic environment.

Qualifications

• Minimum of 1 year experience in a 4-5 star hotel or upscale restaurant setting.
• Proficiency in English; knowledge of additional languages is a plus.
• Physical stamina to stand and walk for extended periods.

Responsibilities

• Greet and seat guests in a warm and welcoming manner.
• Take accurate food and beverage orders and serve promptly.
• Maintain a clean and organized dining area.

Skills

Excellent communication

Strong customer service orientation

Ability to work in a fast-paced environment

Basic math skills

Team-oriented mindset

Education

Diploma or degree in hospitality

Job description

Job Description

We are seeking a professional and friendly Waiter / Waitress to join our team in Ras Al-Khaimah, United Arab Emirates. As a key member of our food and beverage team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

• Greet and seat guests in a warm and welcoming manner
• Take accurate food and beverage orders, demonstrating knowledge of menu items and daily specials
• Serve food and drinks promptly and efficiently, adhering to established service standards
• Maintain a clean and organized dining area, including tables, chairs, and service stations
• Process payments accurately and handle cash and credit card transactions
• Collaborate with kitchen staff to ensure timely food preparation and delivery
• Address guest inquiries and concerns promptly and professionally
• Assist in opening and closing procedures of the restaurant
• Comply with all food safety and hygiene regulations
• Participate in regular team meetings and training sessions to enhance service quality
• Adapt to varying work schedules and assist in other areas of the restaurant as needed

Qualifications

• Diploma or degree in hospitality preferred
• Minimum of 1 year experience in a 4-5 star hotel or upscale restaurant setting (fresh graduates may be considered)
• Excellent communication and interpersonal skills
• Strong customer service orientation with a friendly and professional demeanor
• Ability to work efficiently in a fast-paced, high-pressure environment
• Basic math skills for handling financial transactions
• Physical stamina to stand and walk for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Knowledge of food safety and hygiene practices
• Proficiency in English; knowledge of additional languages is a plus
• Ability to multitask and prioritize responsibilities effectively
• Team-oriented mindset with a willingness to assist colleagues as needed

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.